Global HR Business Partner Strategic Change Leader

Location:

Gaborone, Botswana

Salary:

50,000.00

Posted:

January 01, 2026

Contact this candidate

Resume:

DIMPHO MOTLALEKGOSI

Location: Gaborone, Botswana

Mobile Phone No; +267-********

Email; *************@*****.***

PROFESSIONAL SUMMARY

Dynamic and results-driven HR leader with over 15 years of experience in delivering strategic human resources solutions that enhance organizational performance. Proven expertise in talent acquisition, policy development, and driving change management initiatives across diverse industries. Adept at fostering employee engagement, facilitating conflict resolution, and leading teams to exceed performance goals. Strong advocate for continuous learning, employee development, and creating inclusive workplace cultures. Known for leveraging data-driven insights to inform HR strategies that align with business objectives, while ensuring compliance with legal and ethical standards.

TECHNICAL SKILLS

• Strategic Human Resource Planning: Expertise in aligning HR initiatives with organizational objectives to drive growth and improve overall performance.

• HR Policy Development and Implementation: Proven track record in creating, reviewing, and enforcing HR policies that enhance employee welfare and organizational efficiency.

• Change Management and Transformation: Adept at guiding organizations through large-scale changes, ensuring minimal disruption while maximizing team adaptation.

• Conflict Resolution and Mediation: Skilled in addressing workplace conflicts, fostering open communication, and maintaining a positive working environment.

COMPETENCIES

• Innovation & Creativity: Finds creative HR solutions to complex problems, driving innovative strategies that align with business goals.

• Coaching and Mentoring: Strong ability to coach employees, offering guidance that enhances their career paths and aligns with organizational needs.

• Change Management Expertise: Leading organizations through change by implementing new processes, enhancing agility, and building resilience among teams.

CAREER PATHWAYS

• HR Executive Leadership: Aiming for strategic HR roles that influence company-wide decision-making, driving transformation and business growth.

• HR Consultancy: Interested in transitioning to HR consulting to help multiple organizations implement effective HR strategies.

• Organizational Development Specialist: Specializing in enhancing workforce capability, productivity, and adaptability through structured development programs.

LEARNING UPSHOTS

• Strategic Leadership: Continual growth in aligning human capital strategies with business objectives through strategic HR leadership.

• Employee Engagement: Enhanced expertise in fostering workplace cultures that drive employee motivation, satisfaction, and retention.

• Advanced Policy Development: Progress in refining organizational policies to ensure they are inclusive, equitable, and compliant with evolving regulations.

• Employee Wellness: Enhanced employee wellness by designing programmes and policies that drive employee wellbeing.

WORK EXPERIENCE

Head of Human Resources and Administration

SOS Children's Villages Botswana

Gaborone, Botswana

November 2019 - Present

• Talent Management: Managed talent acquisition for over 130 employees, reducing hiring timelines by 25% through streamlined recruitment processes.

• Employee Retention: Implemented retention programs that decreased staff turnover by 10% within two years.

• Employee Engagement: Increased employee engagement by 20% through quarterly feedback sessions and improved communication channels.

• Compensation Analysis: Conducted comprehensive compensation reviews that led to a 10% salary adjustment for critical roles, improving retention in key positions.

• Policy Development: Successfully developed and implemented 7 new HR policies that improved operational efficiency and employee satisfaction.

Human Resources and Administration Manager

Botswana National Olympics Committee

Gaborone, Botswana

April 2010 - October 2019

• Restructuring Initiative: Led the organizational restructuring process, resulting in a 20% increase in operational efficiency.

• Recruitment Processes: Spearheaded talent acquisition efforts that filled critical roles within an average of 30 days, reducing vacancy periods by 35%.

• Payroll Management: Administered payroll for 20 employees, ensuring 100% accuracy in processing and compliance with tax regulations.

• Disciplinary Actions: Managed disciplinary proceedings with a 90% resolution success rate, significantly improving employee relations.

• Training & Development: Developed training programs that led to a 25% increase in workforce skills, directly contributing to improved departmental outcomes.

• Policy Implementation: Enforced 10 key HR and Administration policies, achieving a 100% compliance rate in audits.

• Conflict Resolution: Handled workplace conflicts, reducing formal grievance filings by 40% through effective mediation practices.

Human Resources Officer

Botswana Breweries Limited

Lobatse & Gaborone, Botswana

October 2008 - March 2010

• HR Support: Provided comprehensive HR support for a headcount of 80 employees, resolving 95% of HR-related queries within 48 hours.

• New Employee Onboarding: Onboarded and trained 100% of new employees within four weeks of hire, improving new hire productivity by 20%.

• Employee Surveys: Spearheaded the annual employee climate survey, achieving a 70% participation rate and utilizing feedback to implement a 15% increase in employee satisfaction.

• Performance Management: Managed the performance review process for 80 employees, resulting in a 10% improvement in underperforming staff within 6 months.

• Employee Training: Coordinated training for all employees, with 90% of participants reporting increased job proficiency after completion.

• Leave Management: Streamlined the leave management process, reducing approval time by 30% and ensuring that 100% of leave requests were processed within policy guidelines.

• Health and Safety Compliance: Monitored the company’s health and safety program, leading to a reduction in workplace incidents.

Personal Assistant to HR & Corporate Affairs Director

Kgalagadi Breweries Limited

Gaborone, Botswana

October 2007 - November 2008

• Leave Management: Managed leave requests for over 50 employees, reducing processing errors by 15% through the implementation of a new tracking system.

• Interview Coordination: Prepared and distributed interview packs for all managerial-level hires, contributing to a 100% compliance rate with hiring standards.

• Permit Facilitation: Facilitated 100% of work and resident permit applications within regulatory timelines, ensuring seamless onboarding for expatriate staff.

• Travel Coordination: Successfully coordinated travel logistics for executive staff, achieving a 10% reduction in travel-related costs by negotiating vendor contracts.

• Retirement Benefits: Facilitated retirement benefit payments, ensuring 100% accuracy and timely processing for all eligible employees.

ACCOMPLISHMENTS

Botswana National Olympic Committee

• Set up the BNOC HR and Administration departments.

• Motivated and implemented the BNOC pension fund schemes.

• Motivated and implemented the BNOC FNB personal loan scheme.

• Created and implemented BNOC HR policies (Induction policy, Performance Management policy, Disciplinary policy, Acting appointment policy, Leave policy, Wellness policy, Training policy, Fleet Management policy, Records Management policy).

• Led the delegation at the Commonwealth African Youth Games in Cape Verde.

SOS Children's Villages Botswana

• Created and reviewed policies (conditions of employment, travel policy, benefits administration policy, transfer policy, internship policy, wellness policy, working from home policy, Succession policy, etc.).

• Developed the SOS Botswana HR strategy in alignment with the overall SOS corporate strategy.

• Led the organizing committee at the Global Economic Empowerment Workshop.

• Contributed to the value-based competency framework.

• Reviewed SOS mothers' salaries after 13 years.

• Developed and implemented the Safety & Health Management Policy and System.

• Developed and implemented the Wellness Policy and System.

Botswana National Olympics Committee (BNOC)

• HR Department Setup: Successfully established the HR and Administration departments from scratch, setting clear guidelines and policies that enhanced organizational structure.

• Pension Fund Scheme: Motivated and implemented a pension fund scheme for the BNOC, which increased employee financial security and retention by 20%.

• FNB Personal Loan Scheme: Facilitated the introduction of a personal loan scheme with FNB, improving employee access to financial resources.

• Performance Policy Creation: Authored key HR policies, including the Performance Management and Disciplinary policies, resulting in improved staff performance and morale.

• Youth Games Leadership: Led the delegation at the Commonwealth African Youth Games in Cape Verde, achieving a 25% improvement in logistics and team coordination.

EDUCATIONAL BACKGROUND

• Bachelor of Arts in Social Sciences, Public Administration and Political Science, University of Botswana, Gaborone, Graduation Year: 2004

PROFESSIONAL CERTIFICATIONS & TRAININGS

• 2024: Human Resources Society Botswana

• 2024: Corporate Governance

• 2024: Mental Health Wellness in the work place

• 2022: Strategic Leadership

• 2022: Results-Based Management

• 2022: Safety & Health Representative

• 2021: Payroll VIP

• 2016: HR Business Partner Conference

• 2016: Corporate Governance

• 2016; Labour Law Update- Briscoe Attorneys

• 2016: Risk Management- In House

• 2015: Coaching and Mentoring

• 2014: Change Management

• 2013: Emotional Intelligence- SYNOVUS Consultancy

• 2012: Records Management- DESMAS Consultancy

• 2011: Administration for Admin Managers (Zambia Olympic Committee)

• 2008: NOSA-SHE Officer

HOBBIES AND INTERESTS

• Leadership Development: Actively involved in leadership and mentorship programs, nurturing future HR professionals and sharing best practices in the field.

• Corporate Social Responsibility: Passionate about community outreach programs and initiatives that contribute to organizational social responsibility.

• Mindfulness and Well-being Advocacy: Strong interest in mental health and workplace well-being, constantly exploring ways to integrate these into HR practices.

VALUES

• Integrity: Committed to ethical decision-making and maintaining transparency in all HR functions.

• Empathy: Strong believer in understanding employee concerns and advocating for a people-first approach to HR.

• Continuous Learning: Values personal and professional development, consistently seeking new knowledge in HR practices and trends.

REFEREES

Motshwari Kitso

National Director

SOS Children’s Villages Botswana

3953220/71787176

*********.*****@***-********.***

Phillip Morebodi

Village Director,