Brandon Drake
Richmond, IN *****
******************@*****.***
Professional Summary
Dedicated and versatile professional with experience in warehouse operations, manufacturing, intervention services, sales, food service, and retail. Recognized for the ability to quickly adapt to new roles and environments, with a strong reputation for reliability, a solid work ethic, and excellent interpersonal skills. Seeking a warehouse or manufacturing opportunity in Richmond, Indiana that supports ongoing personal and professional development. Authorized to work in the US for any employer
Work Experience
Sales Associate
MarketSource-Richmond, IN
Present
Delivered exceptional customer service by promoting and selling phone discounts and promotional plans, consistently achieving sales targets. Developed strong communication skills through outbound and inbound customer interactions, effectively matching customers with suitable offers. Demonstrated product knowledge and built customer trust to enhance satisfaction and drive company revenue." If you want it tailored or expanded with specific achievements or skills, please provide more details. Sales Consultant
OSL-Richmond, IN
September 2025 to Present
Managed daily operations for a high-volume wireless department, ensuring a smooth and organized customer flow and transaction process.
Trained new associates on product knowledge, sales techniques, and Point-of-Sale (POS) systems to maintain team performance standards.
Responsible for accurate inventory management, loss prevention, and strict cash handling procedures. Maintained in-depth knowledge of multiple wireless carriers and promotional programs to drive profitable sales and resolve complex customer issues.
Warehouse Associate
CVS CAREMAK-Indianapolis, IN
May 2023 to April 2025
Handled loading operations to ensure accurate and efficient delivery of goods to Midwest retail outlets. Cashier/Stock Associate
Family Dollar-Indianapolis, IN
August 2022 to April 2023
Operated cash register, processed transactions, and assisted customers with purchases. Stocked shelves, maintained store cleanliness, and handled inventory management. Provided excellent customer service and resolved issues promptly. Sales Associate
Dream Team Leads-Indianapolis, IN
September 2020 to January 2022
Engaged with potential clients, presented services, and closed sales. Maintained accurate records of client interactions and sales performance. Contributed to team targets and provided input on sales strategies. Sales Manager
Keystone interventions-Bloomington, IN
August 2016 to September 2020
Led interventions and supported individuals struggling with substance abuse. Worked closely with families to develop treatment plans and recovery strategies. Conducted assessments, facilitated referrals, and tracked client progress. Marketing Consultant/Sales
Author solutions-Bloomington, IN
January 2009 to June 2016
• Developed and implemented strategic marketing plans to drive sales growth for clients
• Conducted market research and analysis to identify target audiences, market trends, and competitive landscape
• Collaborated with cross-functional teams to create compelling marketing campaigns that effectively communicated client's value proposition
• Managed client relationships by providing regular updates on campaign performance and recommending optimization strategies
• Utilized CRM software to track leads, manage customer data, and measure campaign effectiveness
• Created persuasive sales presentations and proposals to pitch new business opportunities to potential clients
• Identified upselling opportunities within existing client base resulting in XX% increase in account revenue
Education
Criminal justice (Some college)
Ivy tech community college-Bloomington, MN
January 2002 to May 2002
High school diploma or GED
Skills
• Management (10+ years)
• POS
• Sales
• Outbound logistics
• Manufacturing
• Senior care
• Casual dining experience
• Cash handling
• Lead generation
• Social media management
• Technical sales
• Sanitation
• Retail sales
• Upselling
• Organizational skills
• Basic math
• Materials handling
• Stocking
• Grocery store
• Leadership
• Pallet jack
• Pricing
• Warehouse experience
• Dishwashing
• Marketing automation
• Manual transmission
• Retail math
• Heavy lifting
• Shipping & receiving
• Phone etiquette
• Procurement contract negotiation
• Microsoft Excel
• Salesforce
• Customer needs analysis
• Custodial experience
• Cash register
• Supervising experience
• Time management
• Forklift
• Load securement
• Sales negotiation
• Customer service
• Communication skills
• Hospitality
• Public speaking
• Working with people with disabilities
• Computer skills (10+ years)
• Customer communication
• Conflict management
• Relationship selling
• Writing skills
• Grammar Experience
• Microsoft Word (10+ years)
• iOS
• English
• Cleaning
• CRM software
Languages
• English
Certifications and Licenses
Driver's License