Results-Driven Fast Food Manager and Leader
Resume:
Hayley Story
Linwood, NC *****
************@*****.***
Professional Summary
Im a driven team leader with 4 years experience in management, such as assistant manager positions as well as being a general manager. I’ve got 8 years of experience in the fast food industry overall, specializing in team leadership and operational efficiency. Proven track record in enhancing customer satisfaction and driving sales through innovative strategies. Skilled in inventory management, scheduling, and staff training, with a strong focus on maintaining high standards of food safety and service quality. Committed to fostering a positive work environment and achieving organizational goals. Willing to relocate: Anywhere
Work Experience
Food lion distribution
ADUSA Distribution and Transportation-Linwood, NC
September 2025 to Present
I am a order selector in the dairy department. I drive a pallet jack throughout various aisles in the warehouse and select the product that my headset calls for, palletize orders and wrap. Assistant General Manager (AGM)
Bo Jangles Famous Chicken-Lexington, NC
May 2025 to September 2025
I’m the Agm, I work along side my GM doing weekly inventory, truck orders and scheduling. I also do interviews, hiring and orientation, as well as monitoring TETs, guest count, customer satisfaction and resolution. I step in anywhere needed to assist my GM and team along with my own duties as AGM. I’m innovative and love to find ways to increase customer count and sales! Assistant General Manager
McDonald’s-Advance-NC
September 2023 to May 2025
I was the assistant manager of the store, I do the scheduling, onboarding, overlooking the people department, making sure things are done and in place. I ensure our customers as well as our team members are happy and satisfied.
General Manager
Meritage Hospitality Group-Advance, NC
March 2022 to September 2023
I was a General Manager. My job duties are to oversee sales, crew as well as my managers and to find ways to stay well connected with the community to build sales and keep customers coming back. I oversee labor, hiring/paradox, SOS, ZODs, as well as doing the truck orders, monthly and weekly inventory count, entering deposits, tills, and doing the schedules. Shift Manager
Taco Bell-Salisbury, NC
April 2019 to February 2022
I started out as crew and worked my way up to shift manager. I dealt with tills, handling cash and deposits, running shifts, and de-escalating customer complaints. I opened on some occasions and closed, as well as doing prep on the weekends.
Packer
OSI-Fort Atkinson-WI
September 2017 to March 2019
Inspect and package frozen produce
Machine Operator
Plastic Injection Molding-Fort Atkinson, WI
August 2014 to September 2017
I was a machine operator for 3rd shift, there were several types of machines we worked with, observed and made diagnostic resolutions. We made supplies for hospitals, materials of all kinds and PVC pipes as well.
Education
GED
Davidson County Community College-Davidson County, NC February 2019 to May 2019
Upper secondary education
Skills
• Power tools
• Computer skills
• Pallet jack
• Plastics Injection Molding
• Warehousing
• English
• Restaurant experience
• Management
• Attention to detail
• Inspection (1 year)
• Food handling
• Order picker
• Leadership
• Food industry
• Van driver
• Administrative experience
• Produce Experience
• Food Safety
• Team development
• Manufacturing
• Microsoft Office
• POS
• Electric pallet jack
• Time management
• Outside sales
• Cash handling
• Assembly (Less than 1 year)
• Warehouse Associate (1 year)
• Customer service
• Cash register
• Sales
• Janitorial experience
• Microsoft Word
• Food Preparation
• Packaging (1 year)
• Microsoft Excel
• Communication skills
• Supervising experience
• Materials handling
• Picking Packing (1 year)
• Restoration Industry Experience
• Restaurant management
• Retail sales
• Negotiation
• Picker Packer (Less than 1 year)
• Computer literacy
• Load & unload
• Custodial experience
• Machine Operator (Less than 1 year)
• Team management
• Organizational skills
• General Labor (1 year)
• Quick service & fast food restaurant
• Clerical experience
• Employment & labor law
• Food service management
• Overseeing training
• Kitchen experience
• Ability to follow instructions
• Assembly line
Certifications and Licenses
Food Safety Certification
Driver's License
Non-CDL Class C
ServSafe
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