Medical Support Specialist with Phlebotomy Expertise
Resume:
Karlene Laughy
Dundee, IL *****
*******.******@*****.***
Professional Summary
Organized and motivated employee eager to apply transferable skills of reliability, time management and organizational skills in various environments. Work Experience
Behavioral Health Technician (BHT)
Footprints to Recovery-Elgin, IL
August 2025 to Present
Certified Medical Assistant
Wellpath Corrections-Saint Charles, IL
November 2023 to August 2024
Vitals, Dr scribe, scheduling, phlebotomy, EKG, pharmacy management, managing medical equipment inventory, wound care, general detainee aftercare. Certified Medical Assistant
Ascension-Huntley, IL
August 2023 to November 2023
Vital signs, rooming patients, POC testing, vaccinations, patient messaging, EKG. Certified Medical Assistant
Fertility Centers of Illinois
November 2022 to August 2023
Patient care for fertility patients.
Vital signs. Performing IUI procedures
Maintaining patient records in EMR, entering results, orders and prescriptions. Coding for testing. Cleaning, stocking and preparing exam rooms.
Certified Medical Assistant
OrthoIllinois-Illinois
October 2022 to November 2022
Vital signs. Rooming patients.
Obtaining and recording patient records and chief complaints in EMR. Cleaning, stocking and preparing exam rooms.
Assisting physician with procedures and wound care. Phlebotomy Technician
Grifols-Elgin, IL
March 2022 to October 2022
Perform Phlebotomy for testing and plasma collection. Provide pre and post phlebotomy care.
Phlebotomy Technician
Alverno Laboratories-Bartlett, IL
December 2021 to March 2022
Perform Phlebotomy and other lab specimen collection per age standards. Provide post-phlebotomy care.
Register patients, label, and process specimens.
Permanent Makeup Artist Self
West Dundee, IL
January 2019 to January 2022
Responded to client enquiries by phone, email and in person. Performed consults with clients to discuss the procedures offered and what their goals were. Applied permanent makeup to clients through different methods. Maintained strict adherence to all rules for cleanliness and safety. Looked after all of the bookings, payments and supply ordering. Education
Certified Clinical Medical Assistant
Chicago School of Phlebotomy
July 2022 to September 2022
Nightingale Academy-Edmonton, Alberta, CA
July 2006
High school diploma or GED
Skills
• Data entry
• Client interaction via phone calls
• Communication skills
• Strong manual dexterity
• Senior care
• Home care
• Search engines
• Nail Care
• POS
• Working with people with developmental disabilities
• Venipuncture
• Patient observation
• Basic life support
• Quick learner and adaptable
• Clerical experience
• Corrections facility medical clinic
• Blood sampling
• Medical assisting
• Phone call management
• Maintaining patient confidentiality
• Medical Office Experience
• Family medicine
• Electronic health records (EHR) management
• Anatomy Knowledge
• Client relationship management
• Straight razor
• Barber experience
• Front desk
• Organizational skills
• HIPAA
• Strong patient care skills
• Patient Portal Use
• Red Cross First Aid CPR/AED
• Clipper haircutting
• Patient care
• Vital signs
• Razor haircutting
• Behavioral health
• Cloud-based systems
• Excellent time management and reliability
• Laboratory Experience
• Medical Terminology
• Experience Administering Injections
• EMR systems
• Specimen collection / processing
• Medical Records
• Customer service
• Triage
• Primary care
• Microsoft Office
• Documentation review
• Barbering
• Patient service
• Artworks EMR
• Men's haircutting
• Point cutting
• Medical administrative support
• Office experience
• Patient interaction
• Microsoft Word
• Reproductive endocrinology
• Epic
• Assisting with diagnostic tests and procedures
• Phone communication
• Task prioritization
• Cash handling
• Corrections experience
• Workday
• Maintaining an organized workspace
• Computer literacy
• Filing
• Passion for working with children
• Order Entry
• Computer Operation
• Basic math
• Medical software
• Patient transport
• Scissor over comb haircutting
• Writing skills
• Order entry
• Google Workspace
• Typing
• Clinic
• Computer skills
• ICD-10
• Teamwork
• Microsoft Excel
• Client relationship development
• Attention to detail
• Windows
• OSHA
• Customer communication
• Phlebotomy
• Scalp massage
• Medical Scheduling
• Graduated haircutting
• Appointment scheduling
• Sales
• Achieving repeat customers as a hair stylist
• Administrative experience
• Conflict management
• Phone etiquette
• Microsoft Outlook
• Social media management
Certifications and Licenses
Certified Medical Assistant
CCMA Certification
BLS Certification
CPR Certification
Certified Phlebotomy Technician
First Aid Certification
AED Certification
Nail Technician License
July 2024 to November 2024
Cosmetology License
Driver's License
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