Executive Assistant & Executive Support Specialist
Resume:
Resume – Veronica M. Brown
Veronica M. Brown
*** ******** *****; Odenville, AL 35120
Email address: ***************@*******.***
Professional Summary
Seasoned, organized professional with over 20 years of experience in providing administrative support within diverse, fast-paced environments. Offers a work ethic that consists of taking initiative, applying critical thinking, and streamlining procedures to enhance the flow of the workplace. Utilizes excellent communication and interpersonal skills to effectively communicate with internal and external stakeholders. Values authenticity, transparency, constancy and work-life balance. Open to learning new skills. Work Experience
Executive Assistant to the Chief Executive Officer and Board Liaison July 2023 to December 2025
YWCA Central Alabama – Birmingham, AL
• Maintained the CEO’s calendar, including scheduling meetings, appointments, speaking engagements, and travel arrangements.
• Exercised discretion in evaluating requests and needs for time on the calendar before committing the CEO’s time.
• Kept the CEO advised of calendar obligations and time-sensitive and/or priority issues, particularly those requiring a response from or follow-up by the CEO.
• Determined the priority of matters requiring the CEO’s attention, redirecting matters to appropriate members of Leadership or handling matters personally, as appropriate.
• Served as the primary point of contact between the CEO and the Board of Directors and provided administrative support for Board meetings and governance responsibilities.
• Attended Board, Leadership, and other meetings as requested to maintain formal minutes or capture points of discussion; ensured records of meetings and related action items were distributed, tracked open items, and used them in preparing agendas for subsequent meetings.
• Supported special projects as assigned, including creating presentations, financial spreadsheets and graphs, and other special reports; transcribed source material and prepared and distributed documents, reports, tables, and charts as appropriate.
• Composed and prepared letters and routine correspondence for the CEO’s signature.
• Performed printing, faxing, mailing packages (including overnight), copying, filing, and other related administrative functions, including maintaining paper and electronic filing systems.
• Prepared, reconciled, and submitted expense reports, including credit card receipts, and submitted check requests as appropriate for expenses related to the Office of the CEO. Executive Assistant to the Chief Executive Officer June 2022 to July 2023
Community Food Bank of Central Alabama – Birmingham, AL
• Supported the administrative needs of the CEO, Board of Directors, and committees to enable them to be more efficient. Proactively performed general administrative duties such as maintained meeting calendars, ensured materials were provided for meetings, made travel arrangements, monitored incoming phone calls, took accurate messages, screened appointments, completed expense reports, processed documents, developed and maintained spreadsheets, composed correspondence, kept board files compliant with the Feeding America contract, copied documents, and managed supplies.
• Coordinated ordering and maintained accurate supply levels for company-wide office supplies.
• Performed ad-hoc reporting, provided statistics, and developed executive-level presentations using Microsoft Office applications. Ensured professional communications and the production of professional documentation, charts, manuals, surveys, and archive searches. Created and maintained various databases and developed PowerPoint presentations for Board and Committee meetings and other meetings as required.
Resume – Veronica M. Brown
• Worked with the Development Department to ensure the CEO’s attendance, or Food Bank representation, at speaking engagements, dinners, and similar events.
• Organized and coordinated schedules, agendas, and materials for the CEO, Board, and Board Committee meetings. Scheduled Food Bank meeting spaces, on-site and off-site, for various calendars; prepared staff meeting materials and recorded and transcribed the minutes; prepared Board and Board Committee materials and recorded and transcribed the minutes; and prepared Board orientation materials and Food Bank information folders.
• Developed and maintained Board and Administration public network folders.
• Assisted in special event planning as assigned by the CEO (such as the Board retreat and other events).
Senior Administrative Assistant
August 2014 to June 2022
United Way of Central Alabama – Birmingham, AL
• Provided administrative support to the Senior Vice President of the Community Impact Department, the staff of the Community Impact Department, and the Community Impact Committee.
• Assisted in recruiting volunteers for Visiting Allocations Teams and staffed the Visiting Allocations Teams.
• Created and edited the partner agency newsletter.
• Scheduled quarterly Community Impact Committee meetings.
• Took minutes for the quarterly Community Committee meetings.
• Maintained the calendar for the Senior Vice President and the Community Impact Department.
• Ordered and maintained office supplies.
• Reconciled the department credit cards.
Confidential Secretary
February 1991 to January 2014
U. S. Postal Service – Birmingham, AL
• Provided administrative support to the Senior Plant Manager.
• Made travel arrangements and completed travel expense reports.
• Coordinated meetings for the Birmingham Mail Processing and Distribution Center.
• Purchased supplies for the office.
• Maintained a government expense credit card.
• Assisted employees with job-related concerns.
• Handled requests for information from employee unions.
• Handled mail processing employees’ light-duty requests.
• Worked on various temporary assignments such as Business Service Network Representative, Ergonomics Risk Reduction Process (ERRP) Site Coordinator, Facility Safety Coordinator, Program Evaluation Guide Coordinator, and Hiring Coordinator. Education
Grace School of Theology – Birmingham, AL
August 2020 to May 2025
Received - Master of Arts, Biblical Studies
Master in Ministry
The University of Alabama at Birmingham – Birmingham, AL September 1981 to December 1985
Received - Bachelor of Arts degree in Public Relations Professional Affiliations
Toastmasters International, 1999 to 2003
Positions Held/Achievements: VP, Public Relations, VP, Education; Competent Toastmaster/Competent Leader Awards
Resume – Veronica M. Brown
Professional Skills
• Over ten years of experience in the nonprofit sector.
• Effective verbal and written presentation skills.
• Ability to be a team player capable of cultivating diverse, productive working relationships with staff, Board members, and external partners.
• Detail-oriented with excellent organizational and time-management skills with the ability to meet deadlines.
• Resourceful self-starter with the ability to work independently, making informed, thoughtful decisions.
• Familiar with Robert's Rules of Order.
• Ability to maintain confidential and sensitive information.
• Possess a strategic perspective necessary for the tactical implementation of projects.
• Proficient in Outlook, Microsoft Office (Word, PowerPoint, Excel), SharePoint, Microsoft Teams, Adobe, and Zoom.
References Will Be Furnished Upon Request
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