Application Engineer II Data-Driven Product Developer

Thilak Kumar R

Application Engineer II

**************@*****.*** +91-99-161*-**** Bangalore

Profile

Drives full-spectrum product development from conception to deployment, leveraging data analysis, and reporting to deliver actionable insights. Adept at utilizing Microsoft Office tools, including Word, Excel, and PowerPoint, to streamline workflows and enhance efficiency. Skilled in designing and interpreting data visualizations, supported by proficiency in ServiceNow and Jira for service management and reporting. Demonstrates strong documentation, communication, and negotiation abilities to collaborate effectively with stakeholders at all levels. Ensures high-quality software releases through well-designed, testable components that meet specifications. Proactively fosters continuous improvement by evaluating emerging technologies and presenting architectural recommendations

Professional Experience

Application Engineer II, Apptio India LLP

•Data Analysis: Collect, analyse, and interpret data and relevant metrics to identify trends and areas for improvement for the team.

•Process Optimization: The ability to allocate the models and flow of the cost as per the workflows, and to develop solutions to streamline operations. 03/2023 – 10/2023

Bangalore

•Reporting: Generate reports and presentations for senior management, highlighting key findings, and providing your recommendations.

•Issue Tracking: Reporting and Tracking Issues on the Jira Dashboard with the effect of story points and sprint planning releases.

•Performance Metrics: Define and track key performance indicators (KPIs) to measure the success and effectiveness of internal processes, providing regular reports to management.

•As well as mapping support metrics against the tactical and strategic goals to ensure alignment.

•Ensure that they align with organizational goals and objectives.

•Change Management: Develop, support, and document automated build and configuration management processes.

•Risk Assessment: Identify and assess potential risks associated with support system changes, and recommend mitigation strategies.

•Cross-Functional Collaboration: Collaborate with QA teams to ensure a seamless and efficient internal operation.

•Maintain transparent and effective communication channels with support teams and other stakeholders.

•Provide regular updates on support system projects and gather feedback.

•Understand the Requirements and Functionality of the application from specifications.

•Designed, developed, tested, and maintained BI functional reports based on user requirements.

•Cleaning and blending multiple data sources to allow for different views on application data in a single dashboard.

•Ability to design and deploy rich Graphic visualizations with Drill Down and Drop Down menu option.

•Worked closely with Business users. Interacted with developers, Managers, and members of the QA teams.

•Worked on all kind of reports and components.

•Created complex reports utilizing the features like hierarchy, New Calculated Columns, Drill functionality, Tables, graphs, line Charts and Bar Charts.

•Developed BI data visualization using Cross tabs, Area Charts, Line Charts, Heat maps, Geographic Map, Pie Charts, Donut Charts and Bar Charts.

•Used Jira tool for Creating dashboards to Monitoring Activities, Created Sprints, Stories and Epic to track activities.

•Used Service Now to create Incidents for monitoring and closing of the tickets after resolving.

•Worked on Apptio one Product on development of various projects. Software Engineer, Ness Digital Engineering

•Hands-on experience in Power BI on various charts, like Bar Chart, Line Chart, Bubble Chart, Pie Chart, and Dual Axis Charts.

•Creating custom charts such as Bar Inside Bar, Bump Chart, Funnel Chart, Geographical Chart, and Donut Charts for custom and the best visualization with understanding.

05/2021 – 10/2022

Bangalore

•Develop Power BI reports and effective dashboards after gathering and translating end-user requirements.

•Experience in creating calculated measures and columns with DAX in MS Power BI Desktop.

•Experience in custom visuals and group creations.

•Extensively worked on period-to-date calculations, like YTD, QTD, MTD, WTD, YOY, QOQ, MOM, and WOW.

•Performance monitoring and tuning of the environments to ensure smooth operation, to identify and resolve management performance issues, and to drive best practices while maintaining constant uptime.

•Connect to different data sources from Power BI.

•Experience in implementing data security on datasets and reports.

•Experience in creating different visualizations, like line, bar, histograms, scatter, water, bullet, heat maps, tree maps, etc.

•Experience in configuring gateways in the Power BI services.

•Knowledge in Creating Workspaces and Subscriptions.

•Build tiled or floating methods in dashboards, and add quick filters as able to give free control to the stakeholders to access the required results on the screen.

•Creating rich dashboards, and applying actionable insights.

•Having knowledge of admin activities, such as user management, scheduling the extracts, and publishing reports.

•Developed Power BI workbooks from multiple data sources, using data blending.

•Generated context filters and data source filters while handling a huge volume of data.

Operation Analyst, First Advantage

•Designed, developed, and implemented Business Intelligence reports.

•Creating parameters, filters, table calculations, and sets. 04/2020 – 05/2021

Bangalore

•Representing data using visualizations, using charts.

•Use trend lines, reference lines, and drop lines to describe the data.

•Develop, organize, manage, and maintain graph, table, slide, and document templates that will allow for the efficient creation of reports.

•Created formulas and functions to reach the customer requirement.

•Designing and developing reports according to the customer's needs, building, publishing customized interactive reports and dashboards, and report scheduling.

•Restricted data for particular users using row-level security and user filters.

•Developed visualizations and dashboards.

•Modifying a query with a predefined query filter. Associate Software Engineer, Ness Technologies

•Object Detection, Vehicle Marking. All files marked for object detection are marked with VD, PD, TW, and Cyclist.

•Marking concept, marking guideline, detection range, area of interest. 10/2018 – 03/2020

Bangalore

•Box placement, non-target markings.

•Geely TSA (Traffic Sign Assist), Prohibition Sign Type, End of Sign Type, Lane Change Traffic Sign.

•Worked on OPEN AIR Integration Manager.

•Accounts (customer), Field Mapping, and Project Notification Field Mapping.

•Linium Sales Force and Open-Air applications are hosted on the Cloud.

•Open Air is used for time, project management, and expenses reporting. The Windows automation manager is enabled to push .csv files to Open Air.

•Server job run for both Project Notification and Accounts (customer).

•SAP Service: Worked as a front-end application service desk operations, which involved new employee profile creations globally, assigning basic roles, granting access, and user maintenance.

•Timesheet incidents.

•Monitoring SAP BI, process chain runtime analysis for data loading. Skills

Microsoft Office Tools

Power BI/ Data Visualization

Jira and Service Now Dashboard Management

Apptio TBM, Apptio BI, Apptio R12

Critical Thinking

Data Analytics

Education

Bangalore University, Vivekananda Degree College 06/2010 – 11/2013 Bangalore

Projects

Cost Transperency

Cost Transparency & Optimization Analyst - BI Dashboard Development, Power BI, DAX, Jira, Apptio TBM Studio, SQL, Data Blending, Cross tabs, Data Security, Collect, analyse, and interpret data and relevant metrics to identify trends and areas for improvement for the team., Ability to allocate the models and flow of the cost as per the workflows and develop solutions to streamline operations., Generate reports and presentations for senior management, highlighting key findings and providing your recommendations., Define and track key performance indicators (KPIs) to measure the success and effectiveness of internal processes, providing regular reports to management. As well as mapping support metrics against the tactical/strategic goals to ensure alignment.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. Thilak Kumar R

Bangalore

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