Senior IT Engineer with Expert Unix/Perl Proficiency

OBJECTIVE: Analytical, result-oriented and experienced IT professional seeking a challenging position in an intensive data processing environment.

SUMMARY OF SKILLS:

Programming Languages and Software:

Skill

Years of Experience

Level

UNIX/Linux

15+

Expert

Perl Programming

15+

Expert

Scripting (Shell, Ruby, Python)

15+

Expert

RDBMS (Oracle, Sybase, MySQL)

10+

Expert

SQL, PL/SQL

10+

Expert

C/C++ OOP

10+

Expert

Monitoring (AutoWatchPlus, AppDynamics)

5+

Proficient

SCCS, SVN, Git, BitBucket

8 - 9

Proficient

Jenkins, Cloud Platform

2 - 3

Intermediate

Unix IPC, TCP/IP

8 – 9

Proficient

FTP, sFTP, NDM

8 – 9

Proficient

HTML, XML, JSON

5 - 6

Proficient

PostScript, PDF

5 - 6

Proficient

WORK EXPERIENCE:

Jun 2023 – Current

Computershare, Chicago

Senior Engineer

Working as part of the Computershare Communication Service’s (CCS) team, the position ensures the business meets the needs of its clients, internally and externally, by following the prescribed standards as determined by the different technical groups, as well as using technical frameworks, both existing and emerging.

Responsibilities: Fully SDLC driven coding, and defect fixes for new and existing applications. Perform unit testing on code and assist with system testing and UAT (user acceptance testing). Investigate technical issues when required, using the help of senior/experienced team members. Assist in the preparation of documentation for new or changed business, operational, or support procedures using the work tracking tool and provide status reports on outstanding issues. Provide on-call support on a rotating basis for problems which occur out of working hours including support to other CTS locations when required.

Jun 2022 – Feb 2023

Broadridge, New York

Senior Engineer

Working as part of the Broadridge Financials - Broadridge Communication division’s Preprocessor application development team, the position entailed complete SDLC in a team environment using Broadridge’s proprietary FM tool. Developed new applications while working closely with Product Management, QA, Professional Services and Customer Support.

PERL Experience: Coding, troubleshooting, and data analysis with high performance scripts e.g., fixed a bug that was taking longer than system threshold generating false alarms and failures. The fix cut down the processing time from 6hrs to < 3min. In another example investigated a client reported issue of 30,000 missing records with a script that processed and analyzed 1.8 million+ production records and found 29,124 records using multiple search algorithms in less than 27 seconds.

May 2021 – Feb 2022

Citi Bank, Tampa, Florida

Senior Engineer

As part of the Citi Bank GFT (Global Functions Technology) division’s CVA and CCAR Application Support team, the position entailed system stability, quality and functionality against user expectations, problem management and resolution, including issue documentation, root cause analysis and trend analysis. Ensure all processes and procedures are being always followed to comply with both internal and external audit and regulatory requirements.

Scripting Experience: Designed components to automate data processing such as data acquisition from various internal systems; pre-processing of data, checking data integrity, and generating notification and alerts.

May 2018 – Oct 2020

Equifax, Atlanta, Georgia

Senior Engineer

As part of the Equifax USIS (US Information Systems) Core Engineering platform, IFS (Identity and Fraud Solutions) division, the project was to enhance existing infrastructure and framework that managed two computationally intensive applications, namely FirstSearch and SuspiciousID. As the technical team lead, I was involved with development, build and deployment, day-to-day operations, infrastructure improvements such as CyberArk security, database migration and cloud deployment.

Perl/Python Experience: Development of build system, Jenkins and Git (Bitbucket) integration, migration to BlueBird, Equifax native cloud platform, development of test suites for Oracle database migration from bare-metal to cloud platform.

Jan 2017 – Feb 2018

TravelClick, Atlanta, Georgia

Senior Engineer

TravelClick is a global leading solution provider for travel booking industry. As part of the core engineering team, my role was to enhance existing infrastructure and framework that managed a large Data Warehouse. I was involved with day-to-day operations that included data loader, data filter and multiple downstream processes involving hotel reservation data.

PERL Experience: The TravelClick hotel data loader application suite was based on the Perl App Framework, a proprietary suite of object-oriented layer that was designed at TravelClick that included a robust DB interface. The data loader was an ETL app suite also implemented its own objects to configure, scrub, standardize, load, store and encrypt customer data.

Sep 2014 – Aug 2016

NICE Actimize, Alpharetta, Georgia

Senior Engineer

Actimize is a global leading solution provider for Fraud and AML Compliance to financial organizations. As part of their Professional Services, I was involved in implementation of customized solutions such as CDD (Customer Due Diligence), SAM (Suspicious Activity Monitoring), WLF (Watch List Filtering) for various clients such as US Bank, Signature Bank of New York, VISA, Bank of Montreal, Wells Fargo.

PERL Experience: Very little Perl usage. Mostly proprietary Actimize tools used

Mar 2014 – Sep 2014

Fujitsu America Inc., Atlanta, Georgia

Senior Consultant

Worked as a consultant at Coca Cola. Coke Freestyle is a complex architecture of networked servers and interactive clients system that is deployed on a dedicated WAN across North America. Primary responsibility was designing an automation system for their client software build process involving a complex array of customization for multiple clients such as Fast Food industry McDonalds, Wendys, Burger King to Canadian Retails and Amusement Parks.

PERL Experience: Independently developed an automation tool for software build management system using Perl. It was bit challenging to implement in in WindowsNT environment and finding relevant CPAN modules for Embedded SQL, SQLite etc.

Aug 2008 – Mar 2014

RelayHealth, Atlanta, Georgia

Senior Application Engineer

Worked at RelayHealth, a division of McKesson Corp, an organization that specializes in processing health records in the pharmaceutical industry. Below are some of the major projects that I worked on as a Senior Engineer of Data Services group.

PERL Experience: Below are few major projects, fully implemented in Perl.

Analytic Data Warehouse: Part of an ongoing development of an analytic data warehouse that collected and analyzed 55-60 million pharmacy claim transactions daily in real-time. It was Star Schema architecture implemented in Oracle 11i on Linux.

Prescriber Services: This was a Prescriber/Provider database implemented using JavaCAPS. Provider data from multiple sources such as NABP, NPPES, DEA were standardized and weighed and input to a JCAPS engine to create a data store. Customized data feeds were developed to deliver data to clients. Specific role was to develop ETL applications, data submission to JCAPS and data feeds using Perl, SQL, JSON and interacting with RESTful web services.

Prescription Monitoring Program (PMP): This was a value-added service provided by RelayHealth to help independent and chain pharmacies to participate in various State Government regulated drug control program. Applications were deployed to manage data submission and report generation in batch mode and web-based UI. Specific role was to design and develop PERL packages with embedded SQL and PL/SQL procedures to manage data, generate reports.

Emergency Response System (RxResponse): This project was designed to support access to open pharmacy during a public health disaster. Using real-time transaction monitoring, data was supplied to emergency management agency, when the system gets activated during national disaster. Designed and developed it independently using Perl and embedded SQL. Fully automated in production. Also provided production support.

Dec 2007 – Jul 2008

Vesdia Corporation, Atlanta, Georgia

Senior Software Consultant

Worked at Vesdia Corporation, a proprietary Loyalty Processing Platform designed with Jboss technology. Implemented a workflow to automate processing of transactional data for real-time generation of rewards.

PERL Experience: Designed multiple components to automate back-end data processing such as acquire data from various transaction processor vendors; pre-processing of data, duplicate record detection and elimination, hashing of sensitive information and generation of periodic reports.

Jul 2000 – Dec 2007

Equifax Corporation, Atlanta, Georgia

Senior Application Developer

Worked in the Equifax Automated Consumer Dispute Investigation (ACIS) System Development Department for 7+ years. I was involved with reengineering and redesign of ACIS system to integrate various subsystems with a new distributed architecture. Lead various projects through complete software development life cycle.

PERL Experience: Below are some of the major projects that were fully implemneted in Perl.

Automation of E-OSCAR Referrals, Public Records: Developed new applications such as Automation of Consumer Fraud Referrals, renovation of Batch Interface Specification with Public Record Vendors and Automation of Pubic Record Dispute Verification, These redesigned applications replaced older manual processing of data resulting in cost saving and increased efficiency. Also worked as the technical lead for the transition to the new E-OSCAR system.

Automation of AUD and UDF Records: Developed application to automate daily batch of out-of-cycle account updates received from a numerous data provider from E-OSCAR network. The application reached an automation capacity of 98 and saved the department more than $5,000,000 every year from processing these records manually.

ACIS E-OSCAR System: E-OSCAR is a Credit Data Industry Association Metro-II compliant online network of three major Credit Reporting Agencies (CRA), Data Furnishers (DF) comprising of Credit Card issuers, Banks, Mortgage Reporting companies. The network resolves consumer disputes with high degree of accuracy and efficiency. E-OSCAR network was also expanded to include transfer of federally regulated compliance data (known as FACT Act) among CRAs and DFs. Automated Equifax ACIS and E-OSCAR systems interface using a set of applications: to spool data using E-OSCAR Batch Interface Specification, to transmit and receive batch data to and from E-OSCAR securely over ConnectDirect transport, and finally to automatically process E-OSCAR responses and resolve ACIS cases.

Jan 2000 – Jul 2000

Voice Core Technology, Atlanta, Georgia

Senior Software Consultant

Design and analysis of a Voice over Internet Protocol (VoIP) software product for an Internet startup company. The system uses Internet Telephony protocols like H.323 and SIP to communicate between machines on Internet and Public Switched Telephone Network (PSTN). The interface is managed by a Gatekeeper software and Media Gateway Control Protocol (MGCP). The signaling is done using H.323 and voice is transported using RTP/RTCP.

PERL Experience: Very little usage of Perl. Primary development platform was C/C++ on Windows.

Jul 1994 – Jan 2000

Intergraph Corporation, Huntsville, Alabama

Senior Programmer Analyst

PERL Experience: This was my initial exposure to Perl where I worked with an architect who designed a software build management system with Perl. Later on, I had he role and responsibility to enhance and maintain the same app suite.

Asset and Information Management (AIM): Worked in the development team of Intergraph’s Asset and Information Management (AIM) system, an enterprise-wide information management solution. As a member of AIM/Server group, worked on various server-side modules such AIM/Bulkload utility, AIM/Full Text Retrieval (AIM/FTR). Developed a AIM/Server build system using Perl that integrated the source code control system with platform-specific build system and packaging and delivery of the products to a centralized delivery node.

Relational Interface Systems (RIS): Worked as software analyst to design, develop, support and test Relational Interface Systems (RIS) group. Ported RIS to multiple other UNIX environments such as DG-UX running on Data General, Sun Solaris. Ported X-Window based RIS Utilities, RIS Client, RIS Dataservers and RIS Automated Test Procedures (RISATP).

May 1993 – May 1994

Trinity Industrial Corporation, Georgetown, Kentucky

Software Consultant

Developed software for automatic monitoring of an automobile painting process. The system, known as Incinerator Monitoring System (IMS), had a data acquisition facility that communicates with Allen-Bradley PLC5 and graphical user interface featuring online and off-line observation facility and automatic report generation. The software was deployed at Toyota Motor Manufacturing Corporation (USA) at their Camry manufacturing plant in Georgetown, Kentucky.

EDUCATION:

M. S. (Electrical Engineering) - University of Kentucky, Lexington, Kentucky, USA.

B. Tech. (Electrical Engineering) – Indian Institute of Technology, Kharagpur, India

References:

Available upon request.

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