Chasitey Leopaul - Multisector Sales & Tech Support Professional

Chasitey Leopaul

Contact Information:

*** ***** ****** *********, ********* 70501

337-***-**** or 337-***-****

*****************@*****.***

Education:

1)Northside High School Diploma Graduate (2013)

2)Current Full Time Student at South Louisiana Community College majoring in Application Software Development

Skills:

1. Communication, Time Management,and Organization

2. Record-keeping Software Programs (MSO) and Data Entry

3. Strategic, Critical Thinking and Conflict Resolution

4. Implementation, Systems Evaluation and Program Analysis

5. Account Management and Customer Satisfaction and Claims

6. Policy and Procedure,Adherence,Call Volume and Quality Metrics

7. Technical Support and Troubleshooting Devices and Software

8. Sales, Closing techniques (upselling, cross-selling, objection handling)

9. Persuasive communication (phone, chat, and email)

10. High-volume sales handling

Experience:

02/2015-05/2018 Verizon Wireless sales

07/2018-04/2021 Arise Loans Sales and loans

06/2021-06/2023 Nola’s Tax Service Tax preparation

06/2023-12/2024 Concentrix WFH Apple sales

12/2024-12/2025 Snapdragon Brand ambassador

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