Senior Admin & Remote Support Specialist
Resume:
REBECCA A WILCOX
YORK, PA *****
717-***-**** (Cell)
************@*******.***
BACKGROUND SUMMARY
Extensive experience in a variety of administrative positions including the areas of:
· Production Planning & Scheduling
· Purchasing
· Customer Service
· Property Management
· Accounting & Bookkeeping
· Secretarial/Administrative Assistant
EMPLOYMENT HISTORY
Metso USA Inc. 2017-Present
Project Management Assistant – assist multiple contract managers in execution of multimillion dollar contracts with major focus on document transmittals and expediting. Work with procurement, quality and logistics to assure on-time deliveries to world-wide customers. Utilize SAP, Excel spreadsheets, extensive email correspondence to execute project requirements.
General Dynamics OTS Inc. 2015-2017
Project Administrator – coordinate customer orders with shop schedules to meet customer requirements with on-time deliveries; utilize forecasts to plan raw material requirements. Coordinate quality inspections and packaging and shipping of customer orders. Usage of MRP systems; extensive customer communications.
Metso Minerals Inc. 2012-2015
Project Management Assistant – assist multiple contract managers in execution of multimillion dollar contracts with major focus on document transmittals and coordination of world-wide shipments. Extensive use of SAP, Excel spreadsheets, and email correspondence.
Voith Turbo Inc. 2009-2012
Production Planner/Order Administrator - process customer sales orders, provide customer service, create production work orders, schedule shipments and complete required paperwork (including international), review production requirements for manufacturing stock items, review purchase requirements and submit requisition worksheets to purchasing, complete invoicing to customers, Excel spreadsheets used in reporting, extensive use of Navision MRP/ERP system. Position was originally temporary, but was made permanent after 16 months.
York Stenographic Services, York, PA 2008-2013
Transcriber (Independent Sub-Contractor, part-time) - transcribe court hearings of a confidential nature using specified formats for government agencies requiring various security clearances.
Flinchbaugh Engineering Inc., York, PA 2006-2009
Planner/Buyer - worked with the production team leaders to plan and schedule production of all products purchased by Caterpillar (steel engine parts), purchase raw materials for all products purchased by Caterpillar, managed raw materials, WIP and finished goods inventories, customer service, managed EDI order entry and system maintenance - Intuitive ERP system, assorted Excel reports.
The Sheridan Press, Hanover, PA 2005-2006
Production Planner - plan layout of print jobs for shop.
McCormick and Company, Sparks, MD 2005
Sourcing Coordinator - utilize SAP to process purchase requisitions and purchase orders, obtain pricing information from raw material suppliers of spices (mostly overseas).
Self Storage Plus, Alexandria, VA 2003-2005
Resident Property Manager/Corporate Trainer - manage storage facility with over 1100 units, extensive customer service; prepare monthly reporting package for corporate. Promoted to Corporate Trainer after only 4 months of experience, increased occupancy due to aggressive marketing and superior customer service.
The Pfaltzgraff Co., York PA 1988-2003
Senior Inventory Analyst (1999-2003) - prepared monthly production plan of packing production used in S&OP process; assigned to team responsible for design and implementation of new ERP system (JDEdwards) for the manufacturing operations with main focus in the areas of MRP, Scheduling and Shop Floor Control; designed and implemented many procedures and reports using Microsoft Excel and Access, Crystal Report Writer, and JD Edwards report writer.
Production Scheduler (1996-1999) - efficiently managed scheduling volumes in excess of 2,500 items and production goals of more than $200,000 per day. Implemented new Excel reporting that improved efficiencies and eliminated an associate scheduler position. Generated purchase orders for corrugated supplies, keeping on-hand inventories at a minimum but still meeting customer requirements.
Production Scheduling Analyst (1990-1996) - prepared various Excel reports utilized by production planning and customer service for new product introductions; expedited product through production.
Senior Secretary/Coordinator – Accounting (1988-1990) - prepared and published over 30 profit and loss statements on a monthly basis, prepared presentation of highly detailed charts and graphs utilized by senior management in monthly financial review.
Senior Secretary (1988) - administrative support to the Marketing department.
Amphenol Corporation, York PA 1985-1988
Buyer/Imported Resale Product (1987-1988) - generated purchase orders for imported electronic products in excess of $500,000 per month, managed order backlog of approximately $3 million, expedited order when necessary to meet customer demands.
Plant Secretary (1985-1987) - provided administrative support to entire plant management including managers of operations, manufacturing, accounting, engineering, and personnel. Position required extensive travel arrangements, scheduling meetings, and handling of confidential information.
Purchasing Clerk (1985) - prepared purchase orders and various other administrative duties.
Getty’s Home Sales, Lewisberry PA 1984-1985
Secretary/Bookkeeper - prepared payroll, invoicing, general administrative support.
Century 21 At The Mall, York PA 1984
Office Manager - performed all administrative duties for a new real estate office including entries into MLS system, advertising, payroll, customer service.
True Temper Corporation, Shiremanstown PA 1982-1984
Administrative Assistant/Purchasing - create purchase orders, expediting, various reporting for department manager.
Allis-Chalmers Corporation, York PA 1980-1982
Purchasing Coordinator (1981-1982) - prepare purchase orders.
Secretary/Stenographer (1980-1981) - administrative support to Manager of Contract Administration, dictation and extensive travel arrangements.
EDUCATION
ASSOCIATE DEGREE in Specialized Business - Central Pennsylvania Business School - Executive Secretarial Program
Various Seminars and Company Sponsored Training including:
- Dale Carnegie Customer Service Training - February/March, 2011
-Production Inventory Management (CPIM) - completed 3 of 5 preparation courses for
certification exam.
-Purchasing Management Certificate Program - complete 2 of 4 courses at Penn-State York
-Forum for Managers & Supervisors - Susquehanna Pfaltzgraff Co.
-Numerous Computer Training Classes (Microsoft Excel, Access, Lotus, Crystal Report
Writer, JD Edwards Report Writer)
Contact this candidate