Executive Assistant & Administrative Support Specialist
Resume:
Veronica Torres
WORK EXPERIENCE
Gold Coast Transportation
Dates:07/20/2019-2025
Title: Reservationist
Duties: Answer phones and help the seniors and the disable to arrange a ride to go to the places they need go like the doctors and groceries, wherever they want to go.
WORK EXPERIENCE
Transworld Systems Inc.
Dates: 10/2007-10/2017
Title: Accounts Representative
Duties: I worked as a collector for a medical billing collection agency. Taking incoming and outbound cold calls helping consumers that wanted to pay their medical bill setting them up on payment arrangements or negotiating with them to settle their accounts paid in full or with a discount if offered by our clients or vendors, with the up most customer service provided. For both English and Spanish speaking consumers. And worked as a team member collecting for fellow employees. And also talking to insurance companies verifying insurance and going over the claim information.
WORK EXPERIENCE
Dr. Kane & Kerper
Dates: 08/ 2005-06/2007
Title: Hygiene Coordinator
Duties: Made the Schedule for the Hygienist, scheduled the patients, pulled patients charts, called patients reminding them of their appointments, called patients to see if I could get them on the schedule, collected payments from patients and posted to accounts, answered phones made new patient appointments, entered new patients into the database, sent a reminder card to each patient that had a dental hygiene appointment, sent letters to patients using Micro Soft Word, ordered the office supplies, maintained printers and fax machines, troubleshooting of the computers and network and maintenance, downloaded pictures from a digital camera cropped the photos and uploaded the photos on to the system database into the patient files.
property. Scheduled appointments for the Broker, Faxed, filed and maintained the computers and the printers on the network.
WORK EXPERIENCE
Solar Electrical Systems
Employer: Greg Johanson
Dates: 09/2004-02/2005
Title: Office Assistant
Duties: Answered phones, filing, A/P using QuickBooks, entered data using Micro Soft excel, faxed, mailed packages using UPS or FedEx creating shipping labels from the websites, cropped photos, responsible for making a photo Album for the clients that had completed installing their Solar Panel system. That included instructions for the solar panels, and signed and dated documents of the city where installed.
WORK EXPERIENCE
Naval Air weapons Station
System Management Division
ADP Operations Branch Point Mugu
Dates: 01/1989-10/1998
Title: Computer Operator
Duties: As a computer Operator, I supported two major computer systems and their respective applications (Honeywell DPS 6000-Nalcomis; and Tandem CLX-UADPS-SP). Responsibilities included the following: Produced and distributed tapes and hard copy reports. Prioritized and ran non-routine jobs at my discretion, many of which required precise coordination with other government agencies/sites. Executed backups for both systems on a regular basis. Provided data communications support to end users of the above systems. Scope of support included terminals (PC class machines and dummies), cabling, multiplexers, modems and various other LAN (Ethernet) and RS-232 asynchronous equipment. Provided formal and informal training to other operators and key personnel of proper systems and applications
procedures. Also, as a Computer Operator I was on a rotational status. Supported the LAN. Administrator for about seven facilities of the Supply Department at Point Mugu. Supported and trained a technical support staff, of a Novel Network. Managed and assigned usernames. Installed the cables, hubs, jacks and printers to the Network. Repaired and troubleshooting of computers, and installation of computer operating systems. Windows 95 and NT4.0. Supported users with Micro Soft applications, such as Word, Excel and Outlook.
EDUCATION
CALIFORNIA DEPT OF INSURANCE
Licence Effective 10-17-2025-11-30-2027
Accident and health Agent Life-only Agent
VENTURA COLLEGE
Bookkeeping Certificate 3.0 GPA
CONEJO VALLEY ADULT SCHOOL
A+ WinNT4.0 Workstation & Server Course
CHANNEL ISLANDS HIGH SCHOOL
Diploma, BILINGUAL
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