Customer Service & Call Centre Agent Pro فعال

Khanyisa Miranda Ntlali

Preferred name Khanyisa

Primary number 062*******

WhatsApp number 072*******

Email ***************@*****.***

ID number 880**********

Location Khayelitsha T3-v3, Khayelitsha, Western Cape, 7784 Driver’s licence Forklift driver's

licence, Truck driver's licence

SA Youth’s Assessments and Screeners

Problem-solving capability

Completed Dec 2025

About

Measures fluid intelligence, the ability to reason, adapt, and solve new problems independently of verbal skills, without relying on prior knowledge. Developed with a clinical psychologist, benchmarked against industry standards, and linked to real-world success.

Result

Solves practical problems using clear rules, tried methods, trial and error, and past knowledge, learning from mistakes to improve solutions.

Behavioural profile

Completed Dec 2025

About

Measures essential soft skills including grit, motivation, and a growth mindset. Developed with Oxford University and J-PAL. Results are validated against real hiring decisions, and indicate potential success in various roles. Result

Scored highest on grit. People with grit have perseverance and determination when working on challenging problems.

Qualifications

Supervisor management

Iq Academy

Certificate, Administration, National Certificate NC N1 / NQF Level 1 Completed, Jan 2018 - Sep 2018

High School / Secondary School

Cedar Secondary School

Grade 12/NQF Level 4

English - First additional language 60 - 69 %, IsiXhosa - Additional language 70 - 79 %, Mathematical Literacy 60 - 69 %

Completed, Jan 2007 - Dec 2007

Khanyisa Ntlali, Primary number 062*******, WhatsApp number 072*******, Email address ***************@*****.*** This CV reflects information provided by the applicant on sayouth.mobi. Learn more at sayouth.co.za Page 1 of 1

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