HR Generalist Payroll, Compliance & Ops
Resume:
Kelsey Peace
Human Resources Generalist HR Operations Payroll & Compliance
Durham, NC • 919-***-**** • **************@*****.***
—
Professional Summary
People-centered Human Resources professional with 5+ years of experience supporting employees and leaders across multi-state and hybrid environments. Trusted partner known for balancing compliance, payroll accuracy, and HR operations with a responsive, service-driven approach. Brings clarity, structure, and empathy to employee relations, process improvement, and HRIS management.
—
Core Expertise
HR Operations & Compliance: Payroll & Benefits Administration • HRIS (ADP) • Audits & Reporting • Policy
& Handbook Development
Employee Experience: Onboarding & Offboarding • Leave Administration (FMLA) • Employee Relations Business Partnership: Process Improvement • Vendor Management • Cross-Functional Collaboration
—
Professional Experience
HUMAN RESOURCES GENERALIST
Institute of Medical Research Durham, NC (Hybrid) October 2024 – May 2025
Supported full-cycle HR operations for a hybrid research organization, advising employees and leaders across multiple departments on policies and procedures Managed onboarding and offboarding for all new hires and separations, ensuring 100% completion of I-9s, HRIS updates, and orientation requirements Coordinated payroll and benefits administration, resolving employee inquiries and contributing to on-time, accurate payroll processing each cycle
Administered leave of absence programs, including FMLA, maintaining compliant documentation and timely communication with employees and managers Served as primary contact for employee relations matters, managing and evaluating performance management concerns including attendance, performance improvement, and workplace conduct with consistent policy application
•
•
•
•
•
1
Maintained compliant personnel records and supported internal and external audits with zero compliance findings
Partnered with leadership on workforce planning, engagement initiatives, and HR process improvements that increased operational efficiency HUMAN RESOURCES GENERALIST
Phastar Durham, NC
February 2023 – May 2024
Administered full-cycle HR operations for U.S. and Canada employees, supporting onboarding, offboarding, payroll coordination, and benefits administration across multiple jurisdictions Processed employee lifecycle changes in HRIS, completing I-9 verification and E-Verify authorization with consistent compliance
Audited weekly, bi-weekly, monthly, and quarterly HR vendor invoices, ensuring accurate remittance and identifying discrepancies
Developed and maintained company handbooks and HR policies to support compliance across state and national regulations
Provided confidential advisory support on employee relations matters, including grievances, attendance management, and organizational change initiatives HUMAN RESOURCE SPECIALIST
Apple Cary, NC
March 2022 – February 2023
Reconciled payroll taxes to the general ledger and prepared journal entries, supporting accurate monthly and quarterly financial reporting
Managed preparation and distribution of annual tax documents, including W-2s, ensuring timely delivery to employees
Produced recurring payroll and HR reports for Finance and Accounting teams to support decision- making
Supported Senior HR Business Partners with payroll processing, benefits administration, recruiting coordination, and daily HR operations
Conducted payroll audits to identify discrepancies and recommend corrective actions, improving payroll accuracy
ADMINISTRATIVE ASSISTANT
Strata Clean Energy Durham, NC
July 2021 – February 2022
Managed office communications, correspondence, and document control across physical and digital systems, improving information accessibility
Prepared budget reconciliation reports and coordinated business travel and reimbursements Coordinated employee travel, securing cost-effective arrangements and managing itineraries and reimbursements
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
2
FRONT DESK ASSOCIATE
NC Dermatology Durham, NC
November 2019 – July 2021
Managed front-desk operations including scheduling, payments, and patient communications Maintained accurate patient and insurance records to support timely billing to support timely reimbursement
ASSISTANT MANAGER
Massage Envy Cary, NC
March 2018 – December 2019
Trained and supervised staff to meet performance and service standards Supported membership growth and retail sales initiatives
—
Education
Bachelor of Arts in Communication – Human Resources Management Southern New Hampshire University In Progress
High School Diploma
Northern High School Durham, NC
—
Tools & Systems
Microsoft Office • Excel • Outlook • Google Workspace • Zoom • WebEx • ADP • HRIS Systems
•
•
•
•
3
Contact this candidate