Detail-Oriented Data Entry Professional Seeking Remote Role

**** * **** **

Denver, CO *****

Phone #: 720-***-****

E-mail: ********@*****.***

Gale L. Carrasco

Objective

Detail-oriented and highly organized professional seeking a remote data entry position where I can leverage my fast and accurate typing skills, strong attention to detail, and proficiency with data managemenDetail-oriented and highly organized professional seeking a remote data entry position where I can leverage my fast and accurate typing skills, strong attention to detail, and proficiency with data management tools to ensure timely and error-free information processing, contributing to the efficiency and success of the organizationt tools to ensure timely and error-free information processing, contributing to the efficiency and success of the organization

Experience 12/2011-Present The Children’s Hospital Aurora, CO Billing Representative 1

● Assist patients with billing questions, resolving patient billing concerns and processing payments.

● Review, add and adjust insurance coverage to ensure accuracy. Process insurance denials.

● Submit electronic and paper claims to payers. Ensure accounts are paid according to contract guidelines and individual agreements.

08/2010-12/2011 Nelnet Aurora, CO

Collector

● Assist student loan borrowers in bringing loan accounts out of delinquency.

● Educate borrowers of the importance of keeping loan accounts current and arrange reasonable repayment options.

● Advised borrowers of postponement options if payment is not an option, ensuring the borrowers best interest is top priority.

08/2003-08/2010 1st Revenue Assurance Denver CO

Collections Supervisor

● Advise consumers of their rights and options while attempting to defuse escalated situations.

● Negotiate reasonable arrangements that benefit all parties involved.

● Track payroll, attendance and overall performance of 9 – 12 collection agents. Education 2000 Warren Tech Lakewood, CO

● GED

● Successfully completed multiple intensive customer service training sessions. Personal Qualities

Extremely dependable. Goal oriented. Strong organization and problem solving skills. Great attention to detail. Comfortable in a fast-pace work environment Communicate well in a team environment and very efficiently when working with little or no supervision.

Proficient keyboarding (45+ wpm) and general office skills. Knowledge of Microsoft Office, Word, Excel, Outlook, EPIC along with miscellaneous computer applications and software. References

Available upon request.

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