Office Operations & Administrative Expert
Resume:
Shannon Johnson
Riverside, CA *****
**************@*****.***
Profile Summary:
With 25-plus years of office experience, I have honed my skills in overseeing daily operations, managing administrative functions, and ensuring smooth office workflow. I excel in developing and implementing efficient office procedures, supervising staff, and maintaining meticulous office records. My strengths include strong organizational abilities, exceptional communication skills, and a keen eye for detail. As a dedicated office manager, I am well-equipped to streamline operations, optimize efficiency, and contribute to the organization's success.
Skills:
Proficient in Microsoft Office - Outstanding customer service - Attentive and empathetic listener - Detail-oriented - Adept in conflict resolution - Skilled in handling customer inquiries - Highly organized and efficient - Committed to ongoing professional development Private Nanny
10/2019- 01/2024, Riverside, CA
Prepared nutritious meals
Attended childcare safety courses, (First aid and CPR) Assisted children with homework and school projects, promoting academic growth and achievement Diligently performed housekeeping duties to maintain a clean and organized household ensuring the well-being and health of the children under my care Lifetouch
Seasonal School Photographer/Customer Service Representative 08/2018-10/2018, Rancho Cucamonga, CA
Ensured a seamless and efficient process for capturing and delivering school portraits while upholding the highest standards of professionalism
Meticulous record-keeping of cash and check transactions for accurate financial reporting Provide profit analysis and reporting to management Life Cell Project
Secretary/Accounts Receivable Clerk
12/2016 - 08/2018, Venice, CA
Managed phone communications, filing, calendar management, and accounts receivable Appointment scheduling to ensure efficient daily operations Meticulously maintained donation logs
Care Alternative Hospice,
Rancho Cucamonga, CA
Office Manager/HR Benefits Coordinator
11/2004 -12/2006
Managed the onboarding process for new hires, including conducting orientations and administering employee benefits
Handled accounts receivable responsibilities in addition to coordinating office and medical supply ordering Assisted the Administrator and Director of Nursing with their appointments and managing staff schedules Education:
Riverside City College, CA - 2018 - 2023
Associate Degree in Executive Office Management
Certifications:
Executive Office Management - Riverside City College, CA - 2023 Business Information Worker - Riverside City College, CA - 2023
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