Treva Bogans - Administrative & Customer Solutions Specialist
Resume:
Hello
I’m Treva Bogans
Columbia, SC
**********@*****.***
Skills
Administrative Support: Proficient in clerical tasks, scheduling, and office organization Customer Service: Skilled in cash handling, managing inquiries and complaints, and ensuring client satisfaction
Communication: Strong verbal and written communication with clients and colleagues Office & Data Management: Experienced in record keeping, email tracking, and data organization Multitasking & Prioritization: Able to manage multiple tasks with attention to detail Technical Skills: Proficient in Microsoft Office (Word, Excel) and common office tools Experience
Sep 2025 -
Sam’s Club Columbia, SC - Member Frontline Cashier
● Provided fast, friendly, and accurate checkout service to members at the front end
● Processed purchases, returns, and exchanges using point-of-sale (POS) systems
● Assisted members with questions, concerns, and locating products
● Maintained a clean, organized, and well-stocked checkout area
● Verified member IDs and promoted membership upgrades and benefits
● Handled cash, credit/debit, and other payment transactions with accuracy Sep 2024 - Jun 2025
Mullins Management Company Augusta, GA - Leasing Office Assistant
● Greeted and assisted prospective and current residents in a professional and friendly manner
● Scheduled and conducted apartment tours, responding to inquiries via phone, email, and walk-ins
● Prepared and processed leasing applications, lease agreements, and renewal documents
● Collected rent payments and maintained accurate financial and tenant records
● Coordinated maintenance requests and followed up to ensure timely resolution
● Maintained organized office operations and updated marketing materials regularly Aug 2023 – Jun 2024
Wellbiz Brands, Inc Evans, GA - Wellness Membership Advisor / Lash Consultant
● Provided exceptional customer service as the first point of contact for clients
● Scheduled appointments, performed data entry, and managed monthly billing
● Maintained effective communication via phone, email, and in person
● Supported sales and marketing efforts to promote services and retain clients Jun 2023 – Dec 2023
Bloomin’ Brands, Inc Augusta, GA - ToGo Specialist
● Managed incoming calls and processed to-go orders efficiently
● Handled payments via cash and credit; balanced and reconciled cash drawer
● Provided clerical support and maintained accurate order records Jan 2022 – Apr 2023
H&R Block Columbia, SC - Client Service Specialist
● Handled filing, photocopying, and scanning of sensitive documents
● Scheduled client appointments and managed calendars
● Processed payments and reviewed invoices for accuracy
● Responded to client inquiries in person, via phone, and email, resolving issues promptly Education
Graduated: June 2021
Ridgeview High School Columbia, SC - High School Diploma
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