Dedicated Educator and Administrative Support Professional

Sara Steffen

Waukesha, WI *****

************@*****.*** 414-***-****

Professional Summary

Dedicated and adaptable educator with experience as a Substitute Teacher in the Waukesha School District. Skilled in classroom management, lesson execution, and student engagement. Strong background in administrative support, customer service, and leadership. Passionate about fostering a positive learning environment and supporting student success. Education

Bachelor of Science in Legal Studies

Kaplan University, Milwaukee, WI December 2014

Teaching Experience

Waukesha School District – Waukesha, WI

Substitute Teacher / Building Substitute February 2022 – Present

● Instruct students across various grade levels and subjects, ensuring continuity of learning in the absence of the regular teacher.

● Implement lesson plans, manage classroom behavior, and foster a productive learning environment.

● Take attendance, distribute assignments, and supervise classroom activities.

● Assume additional responsibilities as needed, including lunch/recess supervision and administrative tasks.

Additional Work Experience

GSF Mortgage Corp – Brookfield, WI

Post Closer / Shipper January 2018 – June 2018

● Reviewed, organized, and shipped loan documents to ensure compliance with lender requirements.

● Communicated with title companies to obtain missing documentation and signatures.

● Scanned, uploaded, and filed closing packages for record-keeping. Receptionist November 2016 – June 2018

● Managed phone calls, scheduled meetings, and coordinated office tasks.

● Processed incoming and outgoing mail, filed documentation, and assisted with administrative duties.

Wal-Mart – New Berlin, WI

Pharmacy Technician 2008 – 2016

● Maintained patient files and processed prescriptions with accuracy and attention to detail.

● Assisted customers with prescription needs while ensuring compliance with pharmacy regulations.

● Performed administrative duties, including filing and managing prescription records. Department Manager / Accounting Associate 2001 – 2007

● Managed daily business operations, employee schedules, and financial transactions.

● Assisted customers, resolved issues, and ensured optimal department performance.

● Trained new employees in company policies, procedures, and customer service. Skills & Qualifications

● Classroom & Behavior Management

● Lesson Implementation & Student Engagement

● Leadership & Team Collaboration

● Strong Communication & Interpersonal Skills

● Microsoft Office Suite (Word, Excel, PowerPoint)

● Administrative & Organizational Skills

Certifications & Additional Training

● Constitutional Law & the Criminal Justice System, U.S. State (December 2014)

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