Operations and Logistics Leader with Retail Expertise
Resume:
Carol Rogers
Depew, NY *****
****************@*****.***
Work Experience
Operations Manager
D&M Painting-Depew, NY
May 2020 to Present
• Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
• Collaborated with cross-functional teams to develop and implement standard operating procedures
(SOPs) for all operational processes
• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
• Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
• Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
• Developed strategic partnerships with suppliers leading to improved pricing terms
• Managed the implementation of new technology systems, resulting in improved operational efficiency
• Collaborated with finance department to develop annual operating budgets and track expenses against budgetary targets
• Conducted regular audits to ensure compliance with regulatory requirements and industry standards
• Managed the procurement process including vendor selection, negotiation, and contract management
• Analyzed data trends to identify opportunities for cost reduction without compromising quality or service levels
Retail Merchandiser
Winston Retail-New York, NY
September 2023 to March 2025
• Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
• Collaborated with cross-functional teams including marketing, sales, and design to create compelling in-store displays and window presentations
• Managed inventory levels by analyzing sales data, forecasting trends, and making accurate replenishment decisions
• Conducted regular store visits to ensure compliance with brand guidelines and standards for product placement and signage
• Analyzed customer feedback and market research to identify opportunities for new product lines or improvements in existing offerings
• Created planograms that optimized space utilization, improved product visibility, and increased overall store profitability
• Implemented promotional campaigns in coordination with marketing team to drive traffic and increase sales volume
• Monitored competitor activities closely to stay informed about industry trends, pricing strategies, and assortment changes
• Trained store staff on proper merchandising techniques, ensuring consistent execution across multiple locations
• Utilized visual merchandising software tools to develop floor plans that maximized traffic flow and highlighted key products or promotions
• Identified slow-moving items or excess stock situations proactively; implemented markdowns or clearance strategies as needed
• Maintained strong relationships with key accounts by providing exceptional service support
• Managed the setup and teardown of promotional displays for special events or holidays
• Conducted regular store visits to assess visual merchandising compliance and provide feedback to store managers
Retail Merchandiser
Premium Retail Services-Clarence Center, NY
June 2016 to April 2020
• Utilized planogram software tools to design efficient layouts that optimized space utilization in stores with limited square footage
• Maintained awareness of industry trends through research, attending trade shows, or networking events
• Implemented effective markdown strategies during clearance sales to maximize revenue while minimizing excess inventory levels
• Trained new hires on visual merchandising standards and best practices
• Created comprehensive reports on sales performance, inventory levels, and merchandising initiatives for management review
• Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
Supervisor
Tim Horton's
2012 to 2015
Overnight Stocker, cashier
tops
2010 to 2011
Maintenance
New York State Department of Parks, Recreation, and Historic Preservation 2008 to 2010
Education
general
Starpiont High school
September 2006 to June 2010
Skills
• Packaging
• Load & Unload
• Cash Handling
• Organizational Skills
• Store Management Experience
• Inventory Control
• Warehouse Experience
• Basic Math
• Maintenance
• POS
• Merchandising
• Customer service
• Retail Sales
• Computer Skills
• Heavy lifting
• Marketing
• Sales
• Planograms
• Retail Management
• Pricing
Certifications and Licenses
Driver's License
Contact this candidate