Virtual Phone Support Specialist Candidate - Shari Wilkerson
Resume:
Shari Wilkerson
Temple, TX *****
***************@*****.***
Education:
AAS--Medical Record Technology-Temple College, 1981
License for Medicare Health and Life insurance-July 2019. (Not active)
Employment:
Baylor Scott & White Healthcare
March 2022-present - remote
Contact Center Specialist 3
Rose International
March 2021-March 2022 - remote
Baylor Scott & White Healthcare- Contact Center Specialist 3
ClaimReturn, Inc
October 2019-March 2020 - remote
Revenue Recovery Specialist
TTEC
July 2019-October 2019 - remote
Medicare Healthcare insurance for Kaiser Permanente
Reimbursement Management Company6
May 2017-April 2019 - remote
Contract coding-inpatient
State Psych Hospital- psych diagnoses only, no procedures
Baylor Scott & White Memorial Hospital-Trauma I hospital
August 2009 to January 2017-retired onsite/remote
Sr. Coding Specialist, -all types charts
Trainer for contract coders and new employees
Taught ICD 10 CM to in house outpatient coders (refresher)
Taught Intro to ICD 10 coding to a Health Science class @ Temple High School January 2016 – June 2016
MedPartners, Inc
September 2008 to August 2009
Contract coding-inpatient, day surgery, observations,
Onsite and remote
RMC, Inc
July 2006-September 2008 Contract coding-inpatient, day surgery, observations-onsite and remote
On Assignment Healthcare Staffing
March 2005 to July 2006
Contract coding-inpatient-all types charts
King's Daughters Hospital, Temple, TX
October 2001- March 2005 120 Beds
Coding-inpatient, ER, day surgeries, tumor registry
Professional Coding Compliance Reviewers, Ft. Worth, TX
June 1999-October 2001
Contract coding-inpatient-all types charts
Scott and White Memorial Hospital, Temple, TX-Trauma I hospital
January 1984-June 1999
10-96 to 6-1999
Inpatient coding specialist-all types charts
3-93 to 10-96
Clinic Desk Supervisor, Physical Medicine & Rehab
Responsible for recruiting and training departmental staff
1-90 to 3-93
Clinic Desk Supervisor, Hematology-Oncology Department
Responsible for recruiting and training departmental staff
10-87 to 1-90
Research Assistant, Dr. A. A. Trowbridge
Responsible for data collection, statistics for research projects
1-84 to 10-87
Research Assistant, Oncology Dept-Southwest Oncology Group,
Dr. John Bonnet
data collection, statistics for research projects,
Santa Fe Memorial Hospital, Temple, TX
March 1981-January 1984
Coder, UR Coordinator, QA Committee
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