Mandisa Hleziphi Zitha
Pretoria, Gauteng, South Africa
073-***-**** ️ *****************@*****.***
Professional Summary
Experienced and compassionate Emergency Care Technician (NQF Level 5), qualified in 2010, with over 14 years of experience in both hospital and pre-hospital emergency medical environments. Proven expertise in trauma care, patient stabilization, and coordination of emergency response. Dedicated to ensuring patient safety and quality care under pressure. Currently seeking a Case Manager position to apply my extensive clinical experience and organizational skills within Life Healthcare.
Key Skills
Emergency and Trauma Response
Patient Assessment and Triage
Clinical Decision Making
Case Management Support
Communication and Team Collaboration
Report Writing and Documentation
BLS Certified (Valid)
ACLS Certification (Expired – willing to renew)
Education
Emergency Care Technician – NQF Level 5
Graduated: 2010
Professional Experience
Life Eugene Marais Hospital – Pretoria
Emergency Care Technician (Part-time – Nursetec Nursing Agency)
April 2012 – Present
Provide trauma and emergency medical care within a hospital environment.
Collaborate with multidisciplinary teams to stabilize and transfer patients.
Maintain detailed clinical documentation for all treated cases.
ER24 Emergency Medical Services
Emergency Care Technician
June 2023 – February 2025
Respond to pre-hospital emergencies, providing advanced and basic life support.
Ensure safe and efficient transport of patients to hospital facilities.
Gauteng Health EMS
Emergency Care Technician (Out-of-Hospital)
2010 – December 2023
Delivered emergency response services throughout Gauteng Province.
Assisted in patient assessment, stabilization, and handover to hospital staff.
Netcare Montana Trauma Unit
Emergency Care Technician (Part-time – Nursetec Nursing Agency)
May 2011 – June 2023
Assisted in trauma management and resuscitation procedures.
Worked closely with nursing and medical staff to ensure coordinated patient care.
Life Wilgers Hospital – Pretoria
Emergency Care Technician (Part-time – Nursetec Nursing Agency)
2018 – 2021
Provided patient-centered emergency care.
Monitored patients during stabilization and ensured accurate reporting.
Netcare 911 – Akasia Base
Emergency Care Technician
2014 – 2015
Delivered rapid response to accident and trauma scenes.
Ensured continuity of care during transport to emergency units.
Netcare Ferncrest Hospital
Emergency Care Technician
2020 – 2021
Supported emergency room operations and provided patient care during critical cases.
Certifications
Basic Life Support (BLS) – Current
Advanced Cardiac Life Support (ACLS) – Expired (renewal in progress)
References
Available upon request.