Experienced Administrative Professional and Student Services Manager

Desiree Alexis *** East **nd Street, Brooklyn, NY 11226

Phone: 718-***-**** Email: *******@*****.***

Objective:

To obtain a position within a company/organization that would help utilize my skills to their full capacity.

Education:

2024 Mercy University

Bachelor of Science

Major: Psychology

1999 Katherine Gibbs School

Associate in Business Administration

Major: Marketing

Employment History & Experience:

11/03-Present The Brooklyn Charter School

Manager of Student Services

Manage, enter, and reconcile the NYCDOE per-pupil invoice process

Record students’ daily attendance in Rediker and PoweSchool

Manage and maintain students’ demographic data in ATS, Rediker, and PowerSchool

Communicate with families about issues as they pertain to their child

Gather student applications, immunization records, medical records, birth certificates, address verification, and emergency contact info.

Manage the incoming student lottery process.

2/03-8/03 New York City Department of Education

Family Para-Professional

Data entry of students' service information into the Child Assistance Program system, also known as (CAP)

Assisted the School-Based Support Team staff in organizing students’ records, Individualized Education Plan (IEP)

Assisted parents using Automate the Schools (ATS) with questions about the location of their children and classes

Conducted general office duties

Corresponded with parents regarding the Educational Planning Conference (EPC) meeting concerning the planning of their children’s future

10/02 Capital & Commercial Ventures (Overseas Merchandise Distributor)

Administrative Assistant

Conducted general office duties

Scheduled travel arrangements and meetings for the President of the company

Attended several trade shows in search of new products

Ordered office supplies and composed emails to clients concerning their orders and shipments

Direct contact with the supplier

6/00-9/01 Ventura Associates, Inc. (Sweepstakes Company)

Account Coordinator

Registered promotional sweepstakes in Florida, New York, and other states

Direct contact with the client with updated progress about the sweepstakes

Maintained billing expenses, organized and maintained the client database for the president

Conducted intensive research for the artwork presentation of various sweepstakes

3/99-5/00 Alloy Online Inc. (Teenage retail website)

Sales Assistant/Customer Service Representative

Organized media marketing kits for potential clients

Composed Emails to customers regarding the status of their online orders

Processed and assessed consumers’ online orders

Utilized Microsoft Excel to produce the VP of E-commerce’s expense report

Scheduled travel arrangements for the CEO and COO

Conducted general office duties

Skills:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Team player and leadership skills, Typing: 45wpm, Internet, Act Database, CAP, ATS, Canva

References are furnished upon request.

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