Front Desk & Administrative Support Specialist

EMMANUEL AMEDOR

Email: ******************@*****.*** Phone: 059******* / 026*******

PROFESSIONAL SUMMARY

A professional, organized, and customer-focused individual with excellent communication skills and a positive attitude. Experienced in managing front desk operations, providing outstanding client service, handling inquiries, scheduling appointments, and maintaining accurate records. Known for reliability, professionalism, and creating a welcoming environment for guests and staff. Eager to support your team and contribute to efficient office operations. CORE COMPETENCIES

- Front Desk Operations

- Customer Service Excellence

- Records & Office Management

- Communication & Interpersonal Skills

- Appointment Scheduling

- Filing & Documentation

- Data Entry & Microsoft Office Suite

- Time Management & Multitasking

WORK EXPERIENCE

National Service - Front Desk / Administrative Assistant Tema West Municipal Assembly 2024 - 2025

- Received and processed visitors and incoming correspondence.

- Scheduled appointments and arranged departmental meetings.

- Answered inquiries and directed clients to the appropriate offices.

- Dispatched official letters and ensured timely delivery.

- Maintained filing systems and updated organizational records.

- Performed data entry and supported day-to-day office operations.

- Assisted in managing office communication and workflow. Administrative Intern

Tema West Municipal Assembly Oct 2022 - Dec 2022

- Recorded incoming and outgoing letters at the front office.

- Guided visitors and assisted with general inquiries.

- Organized and filed documents for easy retrieval.

- Performed administrative data entry and clerical tasks.

- Supported overall office operations and documentation. ICT Support Intern

Koforidua Technical University Oct 2021 - Dec 2021

- Assisted staff with computer setup and troubleshooting.

- Performed data entry tasks.

- Installed and activated Microsoft Office applications.

- Networked office printers and ran system updates for efficient performance. EDUCATIONAL BACKGROUND

- Certificate in AI Career Essentials, ALX - Mastercard Foundation 2024

- Diploma in Public Administration, Koforidua Technical University 2022 - 2024

- Diploma in Information Technology, Koforidua Technical University 2020 - 2022

- WASSCE, O'Reilly Senior High School 2013 - 2016

- BECE, Spintex Academy 2010 - 2013

INTERESTS

- Front Desk & Office Administration

- Customer Service

- Technology

- Personal Development

REFEREES

Available upon request

Contact this candidate