Executive Assistant/Administrative Clerk
Resume:
Julie Wilson
Chandler, AZ 85249
************@*****.***
SUMMARY
Polished and professional team member skilled at counting money, processing payments and building relationships with patrons.
Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards.
Courteous and respectful with guests to maximize loyalty.
Dedicated professional with a number of years of experience completing transactions with priority
on customer satisfaction.
Focused on answering customers' questions, solving problems and processing payments.
Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
People person with positive and well-organized nature.
SKILLS
Data Entry
Microsoft Office (Word, Excel, PowerPoint)
OSHA/HIPAA Trained
10 Key
Medical Terminology
Receptionist
Front Office
Caregiving
Workman’s Compensation
Bookkeeping, A/R, A/P
Clerical
Cash drawer balancing
Payment processing
Issue resolution
Scanner operation
Credit and cash transactions
Customer assistance
Customer greeting
ID verification
Cash register operation
Coin counting
Liquor regulations and compliance
EDUCATION/CERTIFICATIONS
Start High School- Diploma (Completed)
Ultimate Medical Academy- Healthcare Administration Certificate (Completed)
Any gaps between job experience and college, I have worked through temporary services under contract off and on. I had to take a couple of years off for family healthcare issues.
PROFESSIONAL EXPERIENCE
08/2022-present
Cadence Senior Living
Concierge
Answer phones
Answer questions from residents and families
Dinner reservations and dinners brought to their apartments
Copying
Faxing
Scanning
Packages
Taking messages
Working with Med Techs
Excel
Emailing
Any other tasks that are needed
09/2021-10/2021
Toyota Corporate Center
Admin Clerk/Title Clerk
Excel
Outlook
CEP
STA
TLO
State Inquiries
Dealer and CEP Notes
This was a contract job through a temporary agency.
12/2019-12/2020
Safeway
Cashier
Greet customers.
Scan groceries.
Correctly input prices and coupons into the computer system.
Ask for rewards, discounts card.
Bag groceries.
Take payments.
Provide each customer with a receipt.
Smile and say "good-bye to the customer".
Wipe down counters and conveyor belt to remove debris and maintain cleanliness.
05/2017-09/2019
Fry’s Food and Drug Stores
Cashier
Assisted with purchases, locating items and signing up for rewards programs.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher
program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Received payments for and issued receipts.
10/2016-12/2016 (Temporary Assignment)
CVS Health
Benefits Verification Specialist
Calling and asking Doctors and patients for insurance information.
Correctly input all patient data into the system.
Answered incoming calls and asked questions from pharmacists and along with the patients.
Looked up different software programs to computer work and investigating and along with researching the rejecting claims.
Verifying through Doctors and finding the information that is requested or needed.
This position was set up as a call center.
05/2013-09/2015
Circle K Corp.
Cashier and Customer Service Associate
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer
service.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher
program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait
times.
Monitored sales events to protect products, added new merchandise and rang up
purchases.
Resolved issues with cash registers, card scanners and printers.
Inspected items for damage and obtained replacements for customers.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Observed company return policy when processing refunds, including inspecting
merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Received payments and issued receipts.
05/2011-05/2013
Walmart
Cashier
Correctly scan all items and input accurate prices into the system.
Helped customers find specific products, answered questions and offered advice.
Kept counters and conveyor belts clean and free from debris.
Processed customer payments quickly and returned exact change and receipts.
Complete all sales transactions promptly to prevent long wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Work diligently to assist customers.
Welcome all guests and offer assistance.
08/2011-09/2011
American Healthcare
Caregiver
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Assisted over residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Maintained clean and well-organized environment to promote client happiness and safety.
Transported patients to and from medical, dental and personal care appointments.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Laundered clothing and bedding and changed linens times per to prevent spread of infection.
05/2006-07/2010
Whitehouse Country Manor
Room Attendant/Housekeeper Supervisor
Cleaned guest rooms and changed linens according to specific company guidelines.
Used specific cleaning products in each guest room as per company procedures.
Delivered extra linens, paper products and toiletries to guests.
Managed client laundry with proper care and attention to needs of different linens and
articles of clothing.
Replenished each guest room with necessary supplies, including water glasses, toiletries and paper products.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Responded quickly to guest inquiries and delivered linens and personal care items upon request.
Managed linen cart by keeping neat and organized.
Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Vacuumed, dusted and polished furniture in the common areas including hallways and waiting areas at elevators.
Interacted pleasantly with clients and patrons when performing daily duties.
Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
Organized supplies for efficient use based on expected customer needs.
Contact this candidate