China D . Jung
Decatur, GA **030
410-***-**** *********@*****.***
OBJECTIVE
Experienced Property Manager seeking to leverage strong organizational, leadership, and customer service skills to enhance community operations and resident satisfaction.” E D U C A T I O N — EXPERIENCE
Overlea High School
Subject of general studies
May 2004
Coppin State University
Major: Psychology
May 2015
September 2022- October 2025
Property Manager • Paradise Management
• Collecting rental and delinquency payments.
• Responsible for ensuring leasing goals are met while maintaining a high occupancy and a low delinquency.
• Answering phone calls promptly and helping
residents with service request and other concerns.
• Responsible for hiring, training and supervising office staff.
• Executing lease agreements and oversight of leasing agents to ensure proper customer service and
occupancy, with thorough knowledge of lease terms, specifications and community policies.
• Discovering ways to improve marketing strategies and staying up to date on current rental market prices and specials.
• Assists Regional Manager to manage the physical
asset and maximize financial returns.
• Collaborate with Maintenance Manager and
techs to ensure work orders are completed in
accordance with company policies.
March 2010- Present
Property Manager • True Home Property Management
• Meeting with residents daily.
• Responsibilities included but not limited to, court filings and appearances with unpaid delinquencies.
• Thorough knowledge of lease terms, specifications and community polices.
• Collecting and processing rental payments.
• Working with vendors and maintenance to support
property appearance and excellence.
• Ensuring the” model and target” apartments are
ready for showing and leasing.
• Collaborating with Landlords/Homeowners to ensure property is maintained.
April 2022- Present
Property Manager • BGSF Multifamily
• Assists with day to day functions of property
management role.
• Provide exceptional resident retention services.
• Collaborate with Maintenance Manager and
techs to ensure work orders are completed in
accordance with company policies.
• Ensure an increase in occupancy while keeping a
low to zero delinquency.
K E Y S K I L L S — COMMUNICATION
Communication
Social Attitude
Customer Service
Teamwork
Multi-Tasking
Microsoft Office
Rent Manager, Yardi,
OneSite.
Fair Housing Certified
HUD/ Section 8
1. Able to remain calm in dire situations and present a keen sense of leadership and working under pressure.
2. Empathic listener and persuasive speaker.
3. Excellent presentation and negotiation skills.
4. A learned commitment to time management to
ensure smooth management of day to day
functions.
REFRENCES
Available Upon Request.
Additional Job history available upon request