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Property Manager with Diverse Multifamily Experience

Location:
Baltimore, MD
Posted:
December 29, 2025

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Resume:

China D . Jung

*** ******* ******

Decatur, GA **030

410-***-**** *********@*****.***

OBJECTIVE

Experienced Property Manager seeking to leverage strong organizational, leadership, and customer service skills to enhance community operations and resident satisfaction.” E D U C A T I O N — EXPERIENCE

Overlea High School

Subject of general studies

May 2004

Coppin State University

Major: Psychology

May 2015

September 2022- October 2025

Property Manager • Paradise Management

• Collecting rental and delinquency payments.

• Responsible for ensuring leasing goals are met while maintaining a high occupancy and a low delinquency.

• Answering phone calls promptly and helping

residents with service request and other concerns.

• Responsible for hiring, training and supervising office staff.

• Executing lease agreements and oversight of leasing agents to ensure proper customer service and

occupancy, with thorough knowledge of lease terms, specifications and community policies.

• Discovering ways to improve marketing strategies and staying up to date on current rental market prices and specials.

• Assists Regional Manager to manage the physical

asset and maximize financial returns.

• Collaborate with Maintenance Manager and

techs to ensure work orders are completed in

accordance with company policies.

March 2010- Present

Property Manager • True Home Property Management

• Meeting with residents daily.

• Responsibilities included but not limited to, court filings and appearances with unpaid delinquencies.

• Thorough knowledge of lease terms, specifications and community polices.

• Collecting and processing rental payments.

• Working with vendors and maintenance to support

property appearance and excellence.

• Ensuring the” model and target” apartments are

ready for showing and leasing.

• Collaborating with Landlords/Homeowners to ensure property is maintained.

April 2022- Present

Property Manager • BGSF Multifamily

• Assists with day to day functions of property

management role.

• Provide exceptional resident retention services.

• Collaborate with Maintenance Manager and

techs to ensure work orders are completed in

accordance with company policies.

• Ensure an increase in occupancy while keeping a

low to zero delinquency.

K E Y S K I L L S — COMMUNICATION

Communication

Social Attitude

Customer Service

Teamwork

Multi-Tasking

Microsoft Office

Rent Manager, Yardi,

OneSite.

Fair Housing Certified

HUD/ Section 8

1. Able to remain calm in dire situations and present a keen sense of leadership and working under pressure.

2. Empathic listener and persuasive speaker.

3. Excellent presentation and negotiation skills.

4. A learned commitment to time management to

ensure smooth management of day to day

functions.

REFRENCES

Available Upon Request.

Additional Job history available upon request



Contact this candidate