Clinical Data Manager with Data Integrity Expertise

Sakinah Wilder

314-***-**** *******.******@*****.***

Objective

To obtain a career in the insurance industry that will allow me to utilize my diverse experience, skills, and training. Detailed oriented professional with excellent managerial skills. Seeking a position in a fast- paced environment; highly flexible and a great multi-tasker with proven ability to work in a challenging environment.

Education

BACHELOR OF ARTS IN POLITICAL SCIENCE-PRE LAW MAY 2009 JACKSON STATE UNIVERSITY

MASTER OF ARTS IN CRIMINAL JUSTICE AUGUST 2020 NATIONAL UNIVERSI

Microsoft Office

Appointment setting and confirmation.

• Policy processing and Data integrity

• Complaint handling and resolution Strong and comprehensive CDM skills in study start-up, study conduct and close out activities

• Extensive knowledge of developing Case Report forms (CRFs), Edit checks creation, data cleaning and query management, Lab Data Reconciliation and SAE Reconciliation.

• Worked UAT of Edit Specifications and EDC tools.

• External data handling and review of lab data.

• Experience in Oracle Clinical RDC, In Form, Medidata Rave

• Experienced in working with IXRS, IWRS, and IRT tools and EDC-IRT integration.

• Worked on UAT of database, data validation and integration of EDC-IRT tools.

• Worked on Medrio Database build and eCRF design.

• Thorough knowledge on 21CFR part 11 guidelines.

• Performed Medical Coding of AEs and CMs using Medical dictionaries (MedRA and WHO drug)

• Worked on end to end Clinical data management activities for multiple studies.

• Performed validation and assisted with Database QC and all data cleaning activities for on-going and start-up studies

• Experience in EDC Database validation.

• Discrepancy management, query raising and resolution of subject data in compliance with SOP’s

• Participated in the review of clinical research documents e.g.; Protocols, Case Report Forms, Reports and Statistical Analysis plans

• Developed Data Management Plan (DMP).

• Performed database lock and study close out phases

• Experienced in vendor management and vendor tracking activities

• Ability to work efficiently with global teams to ensure deliverables

• Ability to prioritize and manage multiple tasks and trials.

• Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices).

• Excellent written and verbal communication.

• Strong collaboration and interpersonal skills.

• Strong organizational skills to manage multiple tasks.

• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

Experience

SPECIAL INVESTIGATOR AFICS MARCH 2021-PRESENT

Evaluates investigation assignments to ensure SIU intervention is warranted.

Identifies evidentiary leads and utilizes effective and efficient investigative techniques to pursue and acquire relevant evidence that accurately resolves all fraud concerns.

Produces a work product that can stand the test and scrutiny of the courts/legal system.

Communicates with internal and external business partners regarding investigations and insurance fraud matters.

Develops and maintains contact with public agencies and other sources concerning insurance fraud issues and investigations. Acts as a liaison between the company, police and fire officials.

Develops and maintains meaningful relationships with internal and external business partners as a subject matter expert that contribute to insurance fraud detection.

Develops and delivers insurance fraud awareness training to internal and external business partners as a subject matter expert.

Demonstrated experience providing customer-driven solutions, support or service.

Basic experience performing investigations to include developing evidentiary leads, interviewing investigative subjects and witnesses, and performing internet and informational databases research to include extraction and analysis.

Solid organizational skills to effectively manage assignments and workload.

Solid communication skills to clearly, concisely and accurately articulate intended message.

Basic presentation skills.

Basic experience using MS programs such as Word, Excel, PowerPoint.

Basic understanding of evidence to include types and The Rules of Evidence.

Solid experience working independently with minimal supervision.

Extensive analytical skills and problem-solving skills; logical and sequential thinker.

Demonstrated experience providing customer-driven solutions, support or service

Demonstrated ability to effectively investigate P&C claims.

Demonstrated organizational skills to effectively manage assignments and workload.

Demonstrated communication skills to clearly, concisely, and accurately articulate intended message.

CASUALTY CLAIMS ADJUSTER AMERICAN FAMILY INSURANCE MARCH 2017-MARCH 2021

·Investigate and identify each stage of the claim process and proper channeling

·Adjust claims with accuracy, by working directly with the repair facilities

·Excellent negotiation skills

·Strong knowledge of the claims handling process

·Promptly explaining the claims process to the customer and handling of their needs

·Secures statements to obtain factual information to appropriately determine liability

·Handle moderate/severe complex claims assigned under little supervision

·Identify suspicious losses and made recommendations to SIU when appropriate

·Proficient in the handling of thefts/fire claims

LEGAL ASSISTANT/PARALEGAL ACCESS DISABILITY OCTOBER 2014- MARCH 2017

·Managed cases from the beginning of the application process through the hearing and decision

·Maintained all necessary paperwork relevant to the client’s case and answer all questions regarding status and procedure of the court

·Requested, reviewed, and submitted necessary evidence to court prior to schedule hearing dates

·Maintained attorney calendar, scheduling of client meetings and court hearings

·Processed fully favorable decisions, which included sending favorable decision letters

·Maintained attorney’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel

·Interviewed/hired/trained new employees on company and Social Security policies and procedures

·Represented clients at reconstruction hearings at local Social Security offices

·Meeting with clients discussing cases and answering questions regarding cases

SHIFT MANAGER ALDI APRIL 2010 – MAY 2016

·Managed work shifts

·Ability to make effective staffing decisions to meet business demands

·Communicated clearly and concisely with staff, peer, and senior management in order to ensure effective shift operations

·Opened and closed the store as required, performing all safety and security tasks.

·Conducted inventories and process orders as required

·Trained new and old employees on policy and kept them informed of all updates

·Provided Excellent Customer Service, ensuring each Customer had a satisfying experience

·Supervised and evaluated the work of staff; assisted with the prioritization of work, assigning tasks to staff and monitoring progress and quality

·Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.

·Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.

·Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.

Notary Public

Obtained 2015

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