Operations Associate with Process Excellence and Data Quality

MANO AKSAYA T Contact

Detail-oriented Operations Associate with hands-on experience in

enterprise process management, data accuracy, regulatory compliance, and stakeholder coordination within a corporate environment. Proven ability to manage high-volume transactions, maintain audit-ready documentation, and ensure process efficiency. Adept at working with structured systems, financial workflows, and cross-functional teams.

Chennai,Tamilnadu

938-***-****

**********@*****.***

linkedin.com/in/mano-aksaya-t

Work Experience Skills

KEY ACHIEVEMENTS

Operational Excellence: Recognized for

consistent quality delivery, accuracy, and

accountability in managing complex

operational workflows.

Data & Quality Control: Contributed to

maintaining high data integrity standards

through meticulous validation and auditing

practices.

Workflow Optimization & SLA

Adherence

Data Validation & Quality

Assurance

Audit-Ready Documentation

MS Excel & Google Sheets (Data

tracking, validation)

Enterprise Systems & Internal

Databases

Digital Documentation & Reporting

Tools

Ticketing & Case Management

Systems

Education

Wipro Private Limited

Process Associate 2024 – 2025

Business Operations & Process Management

Executed end-to-end operational workflows

Handled high-volume, rule-driven transactions while ensuring strict adherence to internal SOPs and regulatory standards.

Maintained process continuity by identifying workflow gaps and supporting timely resolution to avoid operational delays.

Data Accuracy, Compliance & Financial Processing

Ensured high levels of data integrity and validation across enterprise systems by reviewing, correcting, and updating transaction records.

Investigated billing discrepancies, overpayments, and reimbursement cases, supporting accurate financial corrections.

Prepared and maintained audit-ready documentation, ensuring compliance with healthcare and financial regulations. Bachelor of Business Administration (BBA)

The Gandhigram Rural University 2019 – 2022

Higher Secondary Education

Amrita Vidyalayam 2017 – 2019

Stakeholder Coordination & Documentation

Collaborated with internal teams and stakeholders to resolve complex cases and clarify process requirements. Communicated procedural details clearly while managing case updates, escalations, and follow-ups.

Maintained structured logs, reports, and digital records to support transparency, traceability, and quality audits. Operations & Process

Excellence

Analytical & Financial Operations

Transaction Monitoring &

Reconciliation

Report Preparation & Data

Interpretation

Detail-Oriented Problem Solving

Tools & Technical Exposure

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