Senior BI Developer and Data Visualization Expert
Resume:
LORRAINE E. CHRISTIAN
Suffield, CT 06078
SUMMARY
An energetic, dependable hardworking professional with over 25 years of diverse experience. Skills in design, visualization, report development, planning and organizing. Strengths include flexibility, professionalism, a strong sense of urgency, and an ability to work independently and as a team member.
EXPERIENCE - Massachusetts Mutual Life Insurance Company
Business Intelligence Developer 2013-2024
Responsible for the analysis, design, development, and deployment of reporting solutions (reports, dashboards, scorecards etc.) and apply data visualizations. Use tools such as Tableau, SQL, Alteryx and SSRS to perform data integration, data visualization, analytics, and report development. Gather, interpret and analyze business requirements and use cases, develop concepts/mock-ups and design reporting solutions that meet use cases/requirements, as well as ease of usability. Provide self-service capabilities when applicable. Adhere to data visualization standards and best practices and meets quality standards by performing unit testing. Create documentation and technical specifications for reporting solutions and develop procedures/standard work. In addition, support readiness/training activities to end users. Perform routine maintenance support and troubleshoot reported issues as well as determine root causes and implement counter measures.
Data Management Consultant 2001-2013
Provide support to Life New Business through automation and development/enhancement to several databases and visual basic applications to solve problems within the division which gained efficiency. Used tools such as Microsoft Access, Excel, PowerPoint and Cognos.
Senior Training Consultant 1997-2001
Provide support to field associates through on-line bulletin boards and helpline. Participate in educating team members on business processing and training techniques as they relate to the scope of business process training. Work with technical consultant to produce and maintain existing manuals and/or create new ones. Work the Communications Team to produce articles for publication. Design and develop training modules for use in schools, presentations, and special training visits. Deliver presentations. Evaluate effectiveness of training efforts. Conduct telephone training. Assist other departments with PC software problems. Development of New Business Web Page and Access databases.
EDUCATION AND TRAINING
AS Business Administration
Asnuntuck Community-Technical College, Enfield, CT - GPA 3.9
AS Computer Science
Asnuntuck Community-Technical College, Enfield, CT
Member of Phi Theta Kappa
Addition Certification:
Tableau Desktop Specialist
Additional Training classes:
Time Management
Diversity Training
Tableau On Line Classes
Introduction to Alteryx
Two time Winning Ways Award Winner
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