Canadian LMIA seeker with strong customer service and restaurant

Alexandra Scicluna

**************@*****.***

****7328

Qrendi, 058qr Malta

WWW: Bold Profile

I began my work experience experience in New York at Bloomigdales Department store . Since I have worked in several retail outlets on the Island. I have also studied health care and obtained the Mq3 . I possess a security license and am a recreational freelance writer. My novel " The Summer of You " is for sale on Amazon .com Professional

Summary

Customer Service

Networking

Medical skills

Word /excel

Sales

Skills

03/2022 - 11/2022

G4S Security

Stephen Piscopo, Lidl Sliema, Mosta

01/2020 - 03/2022

Home Care Worker

Apex community Carre, private homes

03/2018 - 03/2019

Sales Assistant

Work History

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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• Administered medication as directed by physician. Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

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• Assisted disabled clients to support independence and well-being.

• Planned, prepared and served meals and snacks according to prescribed diets. Monitored progress and documented patient health status changes to keep care team updated.

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The Mics Ltd, Valletta

03/2018 - 02/2019

Sales Assistant

Diesel, H'Attard

01/2013 - 01/2017

Care Worker Residential Home MDH,San Vincenz

Health Services Ltd, San Gwann

01/2012 - 01/2013

Customer Service Associate

Eden Superbowl, San Giljan

• Assisted customers with prompt and polite support in-person and via telephone. Helped customers locate products and checked store system for merchandise at other sites.

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Used consultative sales approach to understand customer needs and recommend relevant offerings.

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Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

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• Input credit and debit card payments in POS system to complete purchases.

• Assisted customers with prompt and polite support in-person and via telephone. Helped customers locate products and checked store system for merchandise at other sites.

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Used consultative sales approach to understand customer needs and recommend relevant offerings.

•

Fielded customer questions to share information about products, availability and pricing.

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Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

•

• Input credit and debit card payments in POS system to complete purchases. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

•

• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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02/2009 - 01/2012

Hair Dressor's Receptionist

Jose /Chris Scicluna, Sliema

02/2006 - 01/2009

Sales Assistant

Janet Damien Bloomingdales Ny, Long Island, NY

Informed customers about special promotions and provided detailed information for various products.

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• Developed and actualized customer service initiatives to decrease wait times. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

•

• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Worked flexible hours; night, weekend, and holiday shifts.

• Maintained energy and enthusiasm in fast-paced environment.

• Assisted customers with prompt and polite support in-person and via telephone. Helped customers locate products and checked store system for merchandise at other sites.

•

Used consultative sales approach to understand customer needs and recommend relevant offerings.

•

Fielded customer questions to share information about products, availability and pricing.

•

• Input credit and debit card payments in POS system to complete purchases. Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

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04/2021 Security Liscense, G4s, San Gwann

01/2015 Mq3 HealthCare, Health Care Mq3, City And Guilda, Ormi Malt 06/2004 High School Diploma, Elisabeth Irwin, 14th Street New York Education

I trained for the Nyc marathon when I was a tennager and competed in several track events with my

high school . I have completed five novels and keep it up now while in the work force as a past time

hobby. Several of my poems have been published and one novel on Amazon.com Long Distance

Running / Writing

Languages English, Maltese: Native language

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