Customer Service and Office Administration Professional

Ragen Gillotte

Portsmouth, OH *****

***************@*****.***

+1-740-***-****

Authorized to work in the US for any employer

Work Experience

Office Administrator

A Plus Contractors-South Shore, KY

August 2021 to Present

Office Administrator

Dr. Turjoman/Mercy Hospital-Wheelersburg, OH

August 2010 to January 2011

Coder/Biller

LIFE AMBULANCE-Portsmouth, OH

CPT coding, ICD 9 billing.

Recovery accounts overdue. Over all Caresource, Humana, all Medicaid outsourced insurance. Education

Associate's degree in Medical Billing & Coding

Shawnee State University-Portsmouth, OH

Associate's degree in Business Management

Bachelor's degree in Business Administration

High school diploma or GED

Skills

• Medical Scheduling (10+ years)

• Bookkeeping (3 years)

• Attention to detail. Ability to manage an office alone or with coworkers. Enjoy greeting the public. Have used Microsoft office, PowerPoint, billing programs, etc. Comfortable answering phones. Outgoing personality. (10+ years)

• Front Desk (10+ years)

• Ophthalmology

• Relational databases

• Medical Terminology (10+ years)

• Medical Records (10+ years)

• Project management

• Computer skills (10+ years)

• Cash handling (10+ years)

• Word processing

• Physiology Knowledge

• Time management

• Documentation review

• Purchasing

• Dispatching (3 years)

• Databases

• Public health

• Medical Office Experience (10+ years)

• POS

• Plumbing

• Carpentry

• Customer support (10+ years)

• Math

• Hospitality

• 10 Key Data Entry (10+ years)

• Hospital Experience (3 years)

• Research

• Analysis skills

• Medical Coding (6 years)

• Data collection

• Critical care experience

• Microsoft Word

• Transcription (2 years)

• Office Admin (10+ years)

• Typing (10+ years)

• Communication skills (10+ years)

• HIPAA (10+ years)

• Medical Billing (10+ years)

• Preschool experience

• Leadership

• Cashiering

• PeopleSoft

• Dental terminology

• Supervising experience

• Multi-line phone systems

• Front Office (10+ years)

• ICD Coding (4 years)

• CPT Coding (6 years)

• Quickbooks (2 years)

• Accounts Receivable (8 years)

• ICD-9 (6 years)

• Grammar Experience

• Retail sales

• Guest services

• Computer literacy

• Windows

• Insurance Verification (6 years)

• Customer service

• Medical Receptionist (10+ years)

• Social media management

• Anatomy Knowledge (10+ years)

• Restaurant experience

• ICD-10

• Laboratory experience

• Integrated library system

Languages

• English

Certifications and Licenses

Phlebotomist license

September 2003 to Present

License to withdraw blood samples in any medical setting. Certified Phlebotomy Technician

Driver's License

Contact this candidate