Great communication skills, very patient, good customer service skills

LAURA FEBRES

Office Assistant/retail work

407-***-**** **************@*****.*** Birmingham, AL 35205 PROFESSIONAL SUMMARY

Detail-oriented professional with experience in customer service and team coordination, skilled in improving workflow and communication. Adept at managing office operations and enhancing organizational efficiency. Seeking an Office Assistant role to leverage strong customer assistance and administrative skills in a dynamic environment. SKILLS

Customer assistance Cleaning and sanitizing Cash handling Customer service excellence Patience and empathy Customer service

EXPERIENCE

CASHIER/CREW MEMBER, birmingham, AL

chipotle, August 2024-October 2024

• Processed customer transactions accurately and efficiently to promote a seamless checkout experience.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.

• Maintained cleanliness and organization of workstations to adhere to health and safety standards. TEAM LEAD/PACKAGER, Orlando, FL

Honest PP&D, May 2023-July 2024

• Coordinated team activities to enhance workflow efficiency and maintain project timelines.

• Facilitated communication between departments to streamline operations and improve collaboration.

• Mentored junior staff, fostering professional growth and enhancing team performance through skill development.

• Implemented process improvements that optimized task allocation and reduced operational delays. OFFICE MANAGER, Orlando, FL

Diversified Aluminum, February 2018-October 2023

• Managed office operations by coordinating schedules, meetings, and communication between departments.

• Oversaw inventory management and procurement processes to maintain necessary office supplies efficiently.

• Developed and implemented administrative systems to enhance workflow and improve organizational efficiency. EDUCATION

HIGH SCHOOL DIPLOMA, Harrisburg Arkansas

Harrisburg High School, May 1980