Dynamic Community Support Professional
Resume:
New York new york
● *****
*****************@*****.***
Jaziya Franklin
Summary
Jaziya is a Dynamic professional with a proven track record at Phipps Neighborhoods, excelling in communication and leadership. Established strong relationships while providing exceptional support to children and elders. Recognized for enhancing safety and efficiency through proactive problem-solving and organizational skills, ensuring a positive environment for all participants. SKILLS
• Communication skills
• Cleaning skills
• Problems solving skills
• Great personality
• Reliable
• Creativity
• Leadership
• Active listening
• Child care
• Culinary
• Customer support
• Team collaboration
EXPERIENCE
Shake shack, 125 westchester ave — team member
May 2025 - October 2025
● Provided fast, and accurate service in a heavily populated mall.
● Operated pos system to process orders, Handling cash.
● Collaborated with team members to ensure efficient work flow.
● Followed food safety and hygiene guidelines to ensure a clean and safe dining environment
● Stayed calm and productive in fast-paced, high-stress situations ( great hospitality)
● Assisted with opening and closing duties, including setup, cleaning, and inventory checks
Phipps neighborhood — building monitor
05 2024 - 09 2024
● Maintained daily logs of activities related to security operations at the facility.
● Assisted in resolving tenant disputes when necessary.
● Verified that all doors were locked before leaving each shift.
● Responded to inquiries, resolved problems and provided policy, procedure and program information to support building activities.
● Supervised elders engaging in activities like swimming and yoga to maintain safety.
● Monitored facility while in use to minimize damage, reduce safety violations and enforce security regulations.
● Inspected facility and recommend repairs, maintenance or supplies to enhance operations.
● Patient Maintained cleanliness of lobby elevators and hallways Phipps neighborhood — staff member
06 2023 - 09 2023
•Assisted with the development and implementation of staff policies and procedures.
•Established positive relationships with customers and other staff members.
•Kept work areas clean, organized, and safe to promote efficiency and team safety.
•Responded sensitively and competently to children with diverse cultural backgrounds.
•Developed and improved time management and organizational skills to maximise personal productivity.
•Provided guidance and support to children in achieving performance goals.
•Established and maintained strong relationships with colleagues through regular meetings and communication.
● EDUCATION
● Bronx leadership academy, 1710 Webster
● 2026 graduate
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