Remote Customer Support Specialist with Strong People Skills
Resume:
Kelly Johnson
Allegan, MI *****
***************@*****.***
Professional Summary
Looking to gain a job in a Efficient and detail-oriented medical billing and coding specialist setting. Committed to leveraging skills in a remote setting to enhance billing processes and support healthcare operations.
Work Experience
Custiodian
Martin Public Schools-Martin, MI
September 2024 to Present
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment
• Operated floor scrubbers, carpet cleaners, and other specialized equipment as needed
• Assisted in setting up rooms for meetings or events by arranging furniture and ensuring cleanliness Custodian
IES-Zeeland, MI
August 2021 to August 2024
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment
• Communicated effectively with supervisors regarding any issues or concerns related to custodial duties
• Assisted in setting up rooms for meetings or events by arranging furniture and ensuring cleanliness Housekeeping
Meadow Woods Nursing and Rehabilitation-Bloomingdale, MI January 2020 to August 2021
• Mop and disinfect floors.
• Excellent customer service skills.
• Self disciplined hard worker and organized.
• Time management skills
Child Care Teacher
Lake Shore Little People Place-Hamilton, MI
September 2015 to December 2020
• Design, implement, and participate in age appropriate activities.
• Assist in the general operation of the Christian based program
• I work with children ages 9 months to 18 months old
• Maintain required program records.
• Maintain effective communication with parents.
• Appropriately handle all emergency situations, remaining current in CPR/First Aid certifications. Cleaning
Lead Infant Teacher
Educare-Saugatuck, MI
January 2009 to December 2015
• provided children with learning experiences to promote their cognitive, social and emotional lesson plans.
• conduct record keeping and ensure a clean, safe and organized classroom.
• I encouraged children to discover the world through play. Custodian
All In 1 Cleaning-Fennville, MI
August 2008 to September 2015
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Operated floor scrubbers, carpet cleaners, and other specialized equipment as needed Assistant Infant and Toddler Room Teacher
ToddlerVille-Holland, MI
January 2006 to December 2009
• Design, implement, and participate in age appropriate activities.
• Assist in general operation of the Christian based program.
• Maintain required program records.
• Maintain effective communication with parents.
• Appropriately handle all emergency situations, remaining current in CPR/ First Aid certification. Education
General Studies (High school diploma)
American school Home School-United States
September 1999 to June 2001
General Studies (High school diploma)
Saugatuck High School-Saugatuck, MI
September 1994 to June 1999
Skills
• Childcare
• Caregiving
• Janitorial experience
• Residential Cleaning
• Babysitting
• Toddler Care
• Curriculum Development
• I am willing to learn new things, I’m a multitasker, great communication, I’m reliable (1 year)
• Infant Care
• Early Childhood Education
• Teaching
• Classroom Management
• Floor care
• Experience with Children
Certifications and Licenses
Driver's License
First Aid Certification
Infant & Toddler Certification
CPR Certification
Child Development Associate Certification
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