Business Analyst with 9+ Years in IT Testing and Analysis

MUNNI BEGUM

*****.***@*****.*** 347-***-**** Nutley NJ

Summary

Accomplished business analyst and QA professional with over 9 years of experience delivering high-quality software solutions across healthcare, finance, insurance, and e-commerce domains.

Proven expertise in requirements analysis, BRD/FRD documentation, user stories, UAT, API testing, and QA strategy in Agile and Waterfall environments.

Strong collaborator recognized for translating complex business needs into scalable, testable solutions, while ensuring quality and on-time delivery.

Skills

Cross-functional team leadership

Time management and prioritization

Analytical and problem-solving skills

Adaptability in fast-paced environments

Stakeholder communication and collaboration

ServiceNow

DataDog

MS Visio

Agile, Scrum, SDLC, STLC

BRD, FRD, and user story development

Business analysis and requirements engineering

API and web service testing (Postman, RESTClient)

Database and back-end testing (SQL, Oracle, MySQL, DB2)

Confluence and JIRA

Experience

Business Analyst

09/2022 - 11/2025

Inovalon Inc.

Led requirements analysis and documentation by creating BRDs, FRDs, user stories, and UML diagrams, ensuring traceability and alignment with healthcare business goals.

Collaborated closely with product owners, developers, and QA teams to translate complex requirements into functional scenarios across Agile sprints.

Supported UAT, API testing, and back-end validation using Postman, RESTClient, Azure DevOps, and DataDog to ensure system accuracy and reliability.

Worked independently and cross-functionally with onshore and offshore teams, maintaining delivery timelines and quality standards in a cloud-based healthcare environment.

Lead QA Engineer

11/2021 - 09/2022

AmerisourceBergen

Led QA strategy for a precision medicine platform, executing functional, regression, API, performance, and end-to-end testing in Agile sprints.

Created and managed test plans, test cases, and test execution cycles using Azure DevOps, ensuring full requirement coverage.

Partnered with business and technical stakeholders to analyze requirements, identify gaps, and deliver high-quality releases.

Executed API, back-end, cross-browser, and performance testing, while tracking defects and reporting status to leadership.

QA Engineer

10/2018 - 11/2021

Bank of America

Performed manual and automated testing on web and mobile banking applications, supporting account management and customer on-boarding.

Analyzed BRDs, FRDs, user stories, and change requests to design comprehensive test plans, scenarios, and scripts.

Executed system, integration, regression, UAT, database, and API testing using Selenium WebDriver, SQL, REST Client, and Postman.

Maintained defect lifecycle, regression suites, and traceability matrices while collaborating with Agile teams throughout the SDLC.

QA Analyst

06/2016 - 10/2018

Artnet.com

Led test planning, execution, and automation for e-commerce web and mobile platforms, supporting online auctions and payment processing.

Performed functional, UI, API, regression, cross-browser, and mobile testing, ensuring release stability and performance.

Developed and executed automated test suites using Selenium WebDriver, Java, TestNG, Jenkins, and data-driven frameworks.

Collaborated with product managers, engineers, and offshore teams to resolve defects and ensure release quality.

Software QA Tester

11/2014 - 05/2016

New York Life Insurance

Conducted manual and automated testing for insurance underwriting and mobile applications.

Designed and executed test plans, test cases, and regression suites based on user stories and technical specifications.

Performed functional, system integration, performance, API, and mobile testing using Selenium, JMeter, and Postman.

Reported defects, validated fixes, and ensured compliance with quality and business requirements.

Education

Bachelor of Business Administration

Baruch College, Zicklin School of Business

Key Projects And Domain Experience

Healthcare cloud platforms and prescription services

Precision medicine and oncology data systems

Banking, insurance, and financial services applications

E-commerce and payment processing platforms

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