Efficient Hospitality Professional with Operational Focus

Chris John Oliver Abancio

New York, NY, 347-***-****, ************@*****.***

Employment history

Server, Mar 2022 - Present

Sadelle’s, 463 W Broadway, New York, NY, 10012

Server, Sep 2021 - May 2022

Hummus Place, 305 Amsterdam Ave., New York, 10023

Back Server, Jul 2018 - Feb 2020

Kish Kash, 455 Hudson St, New York, 10014

Education

Bachelor of Science, Hospitality Management

University of Saint La Salle

Courses

Food Protection Certificate, Present

New York City Department of Health

References

Andrea Segura, Sadelle’s

(646-***-****),

Jessica Jane Blosil, Sadelle’s

(917-***-****).

Languages

Tagalog (Native),

English (Highly proficient).

Effectively manage tables, resulting in high guest satisfaction. Collaborate with team members to streamline daily operations and maintain high quality standards.

Handle high-volume shifts, proactively addressing guest feedback to improve service.

Utilize POS systems to accurately process orders, minimizing errors and boosting efficiency.

Efficiently managed order accuracy, enhancing customer satisfaction and dining flow.

Swiftly addressed customer concerns, promoting a friendly and inclusive dining environment.

Maintained cleanliness and organization of dining areas. Streamlined table turnover, enhancing customer flow and reducing wait times.

Ensured table cleanliness, ensuring high customer satisfaction. Managed high-volume service with organizational skills, improving peak hour efficiency.

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