Operations Lead and PMO Coordinator

Deidrah Head Project Coordinator

*******.****@*****.*** LinkedIn URL 251-***-**** Theodore, AL 36582

Skilled project coordinator with extensive experience in project coordination and management, overseeing staff, timelines, and the bottom line. Analytical professional successfully conducts primary research and implements results into future projects. Collaborative communicator excels in listening, public speaking, and managing conflict. Proficient in reviewing existing policies and executing new procedures to increase efficiency.

Areas of Expertise include:

Strategic Planning

Project Coordination/Management

Revenue Management & Allocation

Variance Analysis

Relationship Building

Customer Service Management

Supply Chain Management

Microsoft Office Suite

Problem Resolution

Professional Experience

POST DELIVERY Singapore Mobile, Alabama 2017 – Present

Project Lead – PMAV Operations

Puerto Rico Singapore Guam

Served as Project Lead supporting Planned Maintenance Availabilities (PMAVs) across multiple international and remote shipyard locations.

Led coordination between ship’s force, regional shipyards, subcontractors, and Austal leadership to ensure PMAV execution met cost, schedule, and quality objectives.

Managed work sequencing, resource allocation, and material readiness to support maintenance execution in constrained and expeditionary environments.

Provided on-site leadership support for emergent work, condition-found growth, and schedule recovery actions.

Ensured compliance with U.S. Navy maintenance standards, safety requirements, and quality documentation during overseas availabilities.

Delivered real-time status updates to senior leadership, enabling informed decision-making across geographically dispersed teams.

Project Coordinator III

Lead coordination of complex shipyard maintenance and modernization efforts for U.S. Navy vessels, ensuring alignment with scope, cost, schedule, and contractual requirements. Compile and present weekly executive-level status reports covering manpower, schedule performance, earned value metrics, and financial health. Coordinate cross-functional shipyard activities including production, supply chain, QA, safety, and subcontractors to maintain workflow continuity and resolve constraints. Oversee financial planning, analysis, and forecasting for material and subcontract costs, including earned value calculations and Estimates at Completion (EACs) across multiple vessels. Ensure accurate material allocation and transactions within Industrial Financial System (IFS) and support non-conforming material (NCM) resolution. Maintain full compliance with shipyard and Navy documentation requirements including WAF, TIP, CFR, LOTO, ESOMS, JFMR, and government contract specifications. Support proposal development, contract modifications, and change management efforts for new and existing programs. Monitor labor hours, validate actuals against planned work, and support variance analysis and corrective actions. Support multiple concurrent repair and maintenance projects across on-site and off-site locations with overlapping schedules and priorities.

Key Accomplishments:

Revised and standardized departmental procedures, improving efficiency and reducing material and labor waste.

Successfully tracked and reported earned value performance for Littoral Combat Ship (LCS) projects, supporting on-time and within-budget delivery.

Enhanced tracking and reporting for CHITs, warranties, emergent tasking, and condition-found work.

project coordinator II

Compile and present weekly status reports focused on staff, schedules, and project status. Coordinate, administer, and organize projects management activities, resources, equipment, and information on time and within budget. Interface daily with management ensuring smooth work flow and challenges resolved promptly. Develop staff shift schedules, materials pricing, prepare and interpret flowcharts, schedules, and step-by-step action plans.

Key Accomplishments:

Assessed existing processes and revised five departmental procedures to increase efficiency and reduce waste.

Complete familiarity with the shipbuilding specifications, Joint Fleet Maintenance Requirement (JFMR) as well as Government contracts.

Developed new business pursuits and change management on existing contracts by assisting in the preparation of proposals and contract modifications.

Oversee financial planning, analysis and projection of program material and subcontract costs.

Calculated accurate earned value progress for material control (cost) accounts and Estimates at Completion (EAC) for multiple vessels.

Ensured all material is allocated, transacted accurately and timely in Industrial Financial System (IFS).

Prepared non-conforming material (NCM) issues as needed, including: segregating parts, labeling, creating NCM cases and notifying appropriate personnel.

Utilized information from current and historical financial data and predict future results.

Enhanced Condition Found Reports, CHIT (Emergent Tasking/Funding for GCSS/ Ships Force Requirement), Warranty, and Materials tracking in various features within department and organization.

Identified logistical constraints and expedite resolution to ensure material is received on time.

Created and communicated weekly updates including staff schedules, project standing, resource and equipment allocation, and financials for Litoral Combat Ship project, meeting all deadlines and closing project within budget.

Established safety procedures for testing applications and work specifications.

Supervised subcontract recruits including daily oversight, training, and career coaching.

Supported multiple repair efforts in various offsite locations with multiple and sometime conflicting work project timelines.

Maintained compliance with quality procedures and documents (such as Work Authorization Form (WAF), Test Index Procedures (TIP), Condition Found Reports (CFR), Lock out Tag out (LOTO), and Electronic Shift Operations Management System (ESOMS)).

Maintained daily communication and interaction with the Project Manager and Leadership to report status and concerns and support variance analysis and reporting.

Monitor and validate resource requirements for actuals against planned work in progress.

Monitor and validate use of rework and lessons learned processes and initiatives to promote continuous improvement.

Monitored timekeeping and allocate hours worked.

Comply and company’s employee handbook general guidelines, company procedures and policies.

AUSTAL Mobile, Alabama 2015 – 2017

preventative maintenance team member

Directly responsible for testing and maintenance on main propulsion equipment and relevant machinery. Conducted research on scheduled maintenance and leveraged data to expand existing documentation and carry out preventative maintenance schedule. Built timeline for preventative and corrective maintenance.

Key Accomplishments:

Quickly promoted from Preventative Maintenance Team Level 1 to Level 2.

Completed strategic preventative maintenance plan designed to minimize/prevent machine breakdowns, failures, and subsequent repairs.

Level-headed professional remained calm in pressure situations and expertly diffused conflicts among team.

GENERAL DYNAMICS LAND SYSTEMS Anniston, Alabama 2008 - 2013

MECHANIC

Initiated and integrated project development, budget, and schedule to completion. Appraised and corrected mechanical issues during product testing. Scheduled and maintained equipment and testing schedules.

Key Accomplishments:

Recognized for professional contributions, advanced quickly from Cable Installer to Trouble Shooting Analyst.

Enacted project timeline, budget, and schedule, completing projects on time and within budget.

Education & Training

Diploma, General Studies

ANNISTON HIGH SCHOOL Anniston, Alabama

Electronic Work Authorization Form (EWAF) Certification

Electronic Shift Operations Management System (ESOMS) Certification

Project Management Intermediate Certification

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