HR Professional with CHRP Certification

CURRICULUM VITAE

PERSONAL DETAILS

NAME: Lesedi

SURNAME: Mogorosi

DATE OF BIRTH: 03 October 1980

GENDER: Female

NATIONALITY: Motswana

LANGUAGES: English and Setswana

DRIVER’S LICENCE: Class B

POSTAL ADDRESS: P O Box 504439, Gaborone, Botswana CONTACTS: +267-********

EMAIL: ************@*****.***

PERSONAL PROFILE

I have pursued my BACHELOR OF COMMERCE IN HUMAN RESOURCES MANAGEMENT & INDUSTRIAL RELATIONS and I have done many modules which cover up for the different skills. My career objectives are to get a challenging position to sharpern my competencies, capabilities, skills, education and knowledge.

EDUCATIONAL BACKGROUND

INSTITUTION QUALIFICATION YEAR

BOTSWANA OPEN

UNIVERSITY

BACHELOR OF

COMMERCE IN

HUMAN RESOURCES

MANAGEMENT &

INDUSTRIAL

RELATIONS

2012

PROFESSIONAL HR CERTIFICATIONS

• Critical HRM Skills for HR Practitioners Workshop, through HRD African Gaborone, Botswana from 23rd – 24th September 2019 (Gaborone, Botswana.

• Employee Relations Training (Conducting the disciplinary hearings), through People Connections in Gaborone, Botswana from 27th – 28th March, 2023.

• Emotional Intelligence, through Achievement Enterprises, on 17th November, 2021, Gaborone, Botswana.

• Supervisory Skills through University of Botswana from 29th October, to 2nd November, 2018, Gaborone, Botswana.

• The Art of Public Speaking through Institute of Development Management

(IDM) from 18th to 22nd February, 2019.

• Training of Trainers through Institute of Development Management (IDM) from 3rd September to 7th September, 2020.

• Project Management Masterclass, Tritek Consultancy, United Kingdom, June, 2024 to 28th October, 2024.

Inhouse trainings attended at Botswana Unified Revenue Service (BURS)

• Human Resources Information System (HRIS) i.e. Systems Applications Product (SAP)

• Share point training

HR Professional Membership

• A member of Human Resources Society Botswana under the category of Chartered Human Resources Professional (CHRP)

WORK EXPERIENCE

Omniplex Cinema, Cork (Ireland)

1. Position: Duty Manager (15th December, 2023 to 2nd October, 2024) Duties included the following:

• Oversee training, recuitment and perfomamance Management

• Oversseing employe Relations (Investigating griviences, drafting disciplinary charges and recommendation of the right penalty)

• Perfoms administrative tasks for the Cinema, which includes supervising Cleaners, receptionists

• Preparation of weekly staff roats ensuring budgetary control

• Reviewing of the Cinema policies

• Deal with staffing issues

• Effective stock control, including how and when to order from suppliers

• Carriying out efficiently the cinemas clossing and opening procedures such as tirning off alarms, taking off lock, turning on the computers & bringing down the floats

• Resolve customers querries

• Provide supervision to all Cimema supervisors

• Provide a high level of customer care and satisfaction

• Programming of weekly films

BOTSWANA UNIFIED REVENUE SERVICE – 1st June 2015 to 29th September, 2023

1. Position:Senior HR Officer under Employee Relations Unit (1st September, 2022 to 29th September 2023)

Duties included the following:

• Conducts the disciplinary hearing for all BURS staff country wide.

• Drafting the disciplinary charges

• Prepares the reports for disciplinary hearings/inquires.

• Recommends the right penalty

• Attends Joint Negotiations Consultative Committee (JNCC) meetings and prepares the reports for JNCC after JNCC meetings.

• Attends mediation and arbitration of cases at the Industrial courts

• Prepares database for declaration of assets and immovable properties.

• Investigates employee grievances

• Prepares travel arangeements for JNCC memebers

• Managing calendars, scheduling meetings and coordinating appointments

• Responding to corrpondences from the Union & other stakeholders

• Interpretation of BURS policies

• Reviewing BURS policies

• Prepares HR reports

2. Position:Senior HR Officer under Human Resources Business Partner Head Office (1st February 2022 to 30th September 2022)

Duties included the following:

• Coordinate development of performance Management plans, and performance reviews in Head Office (For support staff Divisions).

• Assist in the cascading of Divisional plans for Head Office divisions

• Participates in the quality checking’s of performance contracts and performance appraisals.

• Monitors compliance to Perfomance Management System (PMS)circle

• Interpretation of BURS policies

• Facilitates staff trainings on PMS for staff in the Head Office

• Reviewing of BURS policies

• Prepares HR Reports

• Liase with BURS Line Managers in order to assess their challenges and come up with the befiting solutions

3. Position held:Senior HR Officer under HR Business Partner North Region (5th July, 2018 to 31st January 2022)

Duties included the following:

• Processing of employee terminal and retirements benefits in the North Region

• Scheduling interviews in the North Region

• Filing of HR correspondences in the North Region

• Coordinate development of performance and development plans, and performance reviews in the North Region

• Processing of employee study leave, approve permission to study requests.

• Facilitating Staff trainings in the Region

• Coordinate the Wellness programs in the North Region

• Coordinate the Recruitment activities in the North Region

• Manage payrol (Processing of payroll inputs, etc)

• Declaration of vacancies in the North Region

• Advertising vacancies in the North Region

• Prepares employees bank confirmation letters

• Shortlisting of candidates in the North Region

• Doing reference checks for short listed candidates in the North Region

• Interpreting of policies

• Reviewing BURS policies

• Facilitate staff trainings in the North Region

• Prepares HR reports

• Leave management

• Liase with BURS Line Managers in order to assess their challenges and come up with the befiting solutions

• Managing HR Data

4. Position held:Administration Officer under Finance & dministration Division

(1st June 2017 to 4th July, 2018)

Duties included the following:

• Carrying out procurement processes such as sourcing quotations and mantaining database of suppliers of goods and services

• Conducting site visits for companies who complied with Requests for quotations

• Updating cellphone bills and consolidating reports

• Supervise cleaners, Switchboard operators, Receptionists or front office and groundsmen.

• Reorder Office supplies

• Answer queries by employees and clients

5. Position:Human Resources Officer Tempoeaey employee under Recruitment

(HR Division) (1st June 2015 to 31st May 2017)

Duties included the following:

• Declaration of vacancies in the Revenue Service

• Adverting vacancies in the Revenue Service

• Drafts employee confirmation letters and submits to Recruitment Coordinator for signing

• Shortlisting of candidates meeting the requirements

• Recording minutes during oral interviews and prepares the interview report

• Invigilating during written interviews

• Doing reference checks for short listed candidates

• Onboarding of newly employed

Achievements at BURS:

• I was part of the team that reviewed BURS General Conditions of Services

• Appointed a BURS (Botswana Unified Revenue Service) Change champion

• Appointed to act as Employee Relations Coordinator from 1st September, 2022 to 29th September 2023)

• Appointed to act as HR Business Partner in the North Region

• Appointed to act as HR Business Partner, Head Office

• Appointed to act as Manager, Employee Relations

• Assigned to a Recruitment task team for 7 months to fill many vacancies in BURS

KEY PERFORMANCE AREAS

• Handling Griviences (Employee Relations)

• Perfomance Management

• Wellness & Staff Welfare

• Recruitment

• Onboarding

• Compensation & Benefits

• Learning & Develpment

• Payroll Administration

• Strategy transalation & inplementation

• Human Resources Business Partnering

• Culture Transformation

• Talent Management

• Orgamisation Development

COMPUTER SKILLS

• Strong PC skills utilizing Microsoft Excel, Power point, Word and Outlook software

COMPETENCIES

• Adaptabiliy

• Critical thinking

• Emotional Intelligence

• Exellent time management skills

• Intergrity

• Strategic thinking

• Prblem solving & Analytical skills

• Leadership

• Agile (focussed, fast, flexible, energised, efficient and effective)

• A good team player

• Result oriented

• Enthusiastic and self-motivated.

• Highly organized with good planning skills and ability to meet strict deadlines.

• Excellent written and oral communication skills

REFEREES

1. Ms. Oratile Kelebalekgosi

Manager HR Services, Operations

Botswana Unified Revenue Service

TEL: +267-*******

CONTACT: +267-********

2. Ms. Sylvia Mojela-Kuba

HR Business Partner, South

Botswana Unified Revenue Service

TEL: +267-*******

CONTACTS: +267-********

3. Ms. Thato Rabasha

Recruitment & Selection Coordinator

Botswana Unified Revenue Service

TEL: +267-*******

CONTACTS: +267-********

4. Mr. Robert Corrr

General Manager, Omniplex Cinema

Cork, Ireland

CONTACT:+353*********

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