Detail-Oriented Office Administrator & Bookkeeper

PATRICIA LAKE

Rowlett, TX *****

Phone: 817-***-****

*********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented Office Administrator and Bookkeeper with extensive experience supporting executive teams, managing payroll, bookkeeping, accounts payable/receivable, and implementing efficient office processes. Strong background in administrative operations across construction, retail, healthcare, and service industries. Known for accuracy, organizational skills, and the ability to support growing businesses from the ground up. Authorized to work in the U.S. for any employer.

PROFESSIONAL EXPERIENCE

Office Manager / Bookkeeper — Oh Hail No Auto Hail Repair, Little Elm, TX (August 2025–Present)

•Manage bookkeeping, A/R, A/P, journal entries, and financial reporting.

•Implement new administrative processes and operational protocols.

•Assist business owners with daily operations and strategic planning.

•Support the development and establishment of the company from startup phase.

Server — Waffle House, Plano, TX (August 2023–September 2025)

•Delivered high-quality customer service in a fast-paced environment.

•Managed transactions, order accuracy, and multi-table service.

Certified Pharmacy Technician — Walgreens Boots Alliance, McKinney, TX (September 2022–April 2023)

•Supported pharmacists with prescription processing, customer service, and medication handling.

Executive Assistant — First Floors Carpet One, Dallas, TX (July 2022–November 2022)

•Assisted VP with administrative duties, scheduling, reception, and data entry.

Administrative Assistant / Payroll Specialist — WLS Lighting Systems, Inc., Fort Worth, TX (March 2014–February 2019)

•Supported COO and executive leadership with recruitment and administrative tasks.

•Managed payroll processing, benefits administration, and employee records.

•Oversaw accounts receivable, collections, and commission calculations.

•Handled supply management, receptionist duties, and data entry.

EDUCATION & CERTIFICATIONS

•High School Diploma — Tascosa High School, Amarillo, TX (1997)

•Western Governors University – HR – working towards degree

•Quickbooks bookkeeping certification course – currently in progress

TECHNICAL & ADMINISTRATIVE SKILLS

•Accounting & Finance: A/P, A/R, Bookkeeping, Payroll, Journal Entries, Collections, Financial Reporting, QuickBooks Desktop and Online

•Office Administration: Office Management, Filing, Scheduling, Reception, Multi-line Phone Systems, Facilities Management, Training, Google Workspace, Microsoft Office

•Data & Technology: 10-key Data Entry, Data Analysis, CRM Systems

•Customer-Facing: Customer Service, Cash Handling, Order Fulfillment, Dispatching, Sales

•Additional: Time Management, Organization, Communication, Problem-Solving, Heavy Lifting

ADDITIONAL INFORMATION

•Typing Speed: 40 WPM

•Strong team player, active listener, and process innovator

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