Global HRBP Candidate with Multidimensional HR Expertise
Resume:
****************@*****.***
DR FLORENCE
MOKALAKE-MICHAEL
P. O. Box 2306, Francistown
+267-**-***-*** / +267-**-***-***
Date of Birth: 12 June 1976
Nationality: Motswana
Identity Number: 487021008
Gender: Female
Marital Status: Married
Languages: English, Setswana
Microsoft Office Suite packages i.e.
Word, Excel, PowerPoint and Outlook
Meticulous attention to detail
Customer service and results-focused
Self-driven and works under
minimum supervision
A super-fast learner and thrive well
under pressure
Exceptional leadership skills
Strong interpersonal skills
Analytical thinking and problem solving
Organizing and coordinating skills
Self confident with ability to
communicate at all levels
Time conscious
As a highly skilled and versatile Human Resources professional, I bring extensive expertise in human capital management and a track record of delivering results. With a Masters Degree in Theology, a Bachelor of Commerce Degree in Human Resources & Industrial Relations, a Post Graduate Diploma in Human Resources Management, and a Certificate in Archives & Records Management, I possess exceptional academic knowledge and skills to achieve organizational success. I am a detail-oriented individual with the ability to exceed expectations and achieve organizational goals, adept at assessing client needs and defining requisite resources. With excellent interpersonal and communication skills, I excel in working with individuals at all levels of the organization. Highly flexible and a strategic thinker, I have an exemplary ability to work independently as well as effectively in teams. I am excited to leverage my experience and academic qualifications to contribute to your organization's success.
HR Administration Industrial Relations Records Management Strategy Formulation &
Implementation
Payroll Administration Training & Development
Administrative Support Supervision Leadership
Appointed SADC Region General Secretary for Organisation of African Instituted Churches (OAIC) in 2022. Awarded the Woman of the Year Excellence Award in Multotec International in 2021 Appointed SADC Region Treasurer for Organisation of African Instituted Churches (OAIC) in 2021 Appointed Deputy General Secretary for Organisation of African Instituted Churches - Botswana (OAIC) in 2019
My HR Department chosen Department of the year 2019 in Multotec Botswana Board member for HR Committee at Tebelopele Wellness Clinic in 2016 Appointed Board member for Botswana Christian Aids Intervention (BOCAIP) Programme in 2015 Board member for HR Committee at Pula Steel in 2014 Setting up an HR department from scratch at Pula Steel in 2013 A member of the Task Team that set up a records system for Debswana group operations in 2005
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Duties and responsibilities include:
Developing and implementing HR policies and procedures to ensure compliance with legal requirements and best practices.
Managing the full recruitment and selection process, from job posting to offer acceptance, while maintaining a high level of candidate experience. Developing and conducting effective training programs for employees at all levels of the organization, including new hire orientation, diversity and inclusion training, and leadership development.
Designing and implementing a performance management system that aligns with the organization's strategic goals and objectives.
Managing employee relations issues, including grievances, conflicts, and performance issues, while ensuring compliance with legal requirements. Overseeing the administration of payroll and benefits programs, including managing relationships with third-party providers.
Conducting compensation and benefits benchmarking analyses to ensure the organization remains competitive in the job market. Developing and managing employee engagement initiatives, such as employee recognition programs, surveys, and events.
Providing guidance and support to managers on HR-related matters, including employee relations, performance management, and compliance. Keeping up-to-date with changes in employment law and industry trends, and advising the organization accordingly.
Managing HR projects and initiatives, such as HR technology implementations, process improvements, and organizational change initiatives. Leading and supervising a team of HR professionals, providing coaching, mentorship, and performance feedback to ensure they meet their objectives and the needs of the organization.
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Duties and responsibilities included:
Overseeing all HR services within the company, including IR, Training, OD, PMS, Talent management, Succession Planning, Recruitment & Selection, Employee Wellness and SHE.
Successfully designing and implementing a company-wide performance management system that is aligned with the core vision and objectives of the business. Developing and monitoring overall HR strategies, systems, tactics, and procedures to optimize organizational performance and foster a positive work culture. Creating a merit increase and salary review system that incorporates factors such as salary review budget, company performance, individual performance, market rate of the 2022 - 12
To date
Human Resources Manager
Alfred H. Knight
2018 - 04
2022 - 12
Human Resources Manager
Multotec Botswana
Personal Information
Technological Proficiencies
Skills and Competencies
Summary
Areas of Expertise
Key Achievements
Work Experience
VIP Payroll
Conducted by: SAGE VIP
Date: 2022
Balance Score Card
Conducted by: Botswana National Productivity
Centre
Date: 2020
VIP Payroll
Conducted by: SAGE VIP
Date: 2019
Labour Relations
Conducted by: BOCCIM
Date: 2013
Personnel Management
Conducted by: IPMZ
Date: 2003
job, and internal equity, to ensure fair and equitable review of salaries within the business.
Delivering regular training sessions to employees on a variety of topics, including induction training, quality training, and training on effective recruitment and performance management.
Conducting thorough job analysis and evaluation to identify areas for improvement and enhance the overall efficiency of the organization. Serving as the primary point of contact for both virtual and onsite employee inquiries, providing prompt and efficient support to employees at all levels. Proactively addressing management and employee relations issues, including demands, grievances, and other concerns.
Managing virtual and onsite onboarding and offboarding processes to ensure a smooth transition for new hires and departing employees.
Administering HRIS, data entry, reporting, auditing, and processing of payroll requests, while ensuring compliance with all relevant legal requirements. Overseeing and supervising HR and Admin staff, providing guidance and support to maximize their effectiveness in their roles
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Duties and responsibilities included:
Designed and updated human resources policies and procedures to ensure compliance with company strategy and legal requirements.
Administered compensation and benefits programs, including conducting remuneration surveys, benchmarking, payroll administration, and collaborating with Finance to ensure accurate and timely payments.
Successfully identified and recruited highly skilled talent to fill key positions in the organization.
Negotiated favorable contract terms with candidates and managed the credentialing process to ensure compliance with legal and industry standards. Worked closely with department heads to develop and implement an employee engagement strategy that boosted morale during significant changes in the business. Led the creation and implementation of a formal performance management process that increased accountability across all levels of the organization.
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Duties and responsibilities included:
Created HR department, developed HR Manual, policies, procedures, and job descriptions.
Implemented HR strategies and initiatives aligned with business objectives. Advised on employee relations and ensured compliance with relevant laws and regulations.
Oversaw the recruitment and selection process.
Developed and engaged human capital to meet current and future business needs. Fostered a positive work environment to encourage a highly motivated workforce. Managed the performance appraisal system to drive high performance. Maintained the pay plan and benefits program and administered payroll. Evaluated training needs, developed and monitored training programs. Ensured legal compliance in all aspects of human resource management.
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Duties and responsibilities included:
Collaborated with all people managers to handle employee investigations, absence issues, counselling, grievance and discipline matters. Ensured compliance with legislation and provided guidance to managers on industrial relations issues.
Supported people managers and payroll activities, including salary benchmarking and bonus processes.
Worked with union representatives in negotiating shift changes, redundancy criteria and other industrial relations matters.
Administered payroll, deductions and pensions for staff. Coordinated recruitment and selection procedures, including delivering induction training.
Developed and maintained job descriptions for all roles. Evaluated competencies and training needs for all employees. Worked with department heads to design an employee engagement strategy that boosted morale through several significant business changes. Mentored and trained two HR assistants in company policies and best practices for personnel recruitment
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Duties and responsibilities included:
Managed recruitment activities, including coordinating interviews and checking references.
Drafted employment contracts and facilitated the onboarding process for all new hires. Delivered HR induction module to new employees.
Generated HR reports and presented findings to management. Contributed to the review of employee reward strategies and proposed enhancements. Undertook Ad Hoc project duties as they arose.
Provided administrative support to the HR Manager in all HR-related matters. 2016 - 05
2018 - 03
Human Resources Manager
Tebelopele Wellness Clinic
2012 - 06
2016 - 04
Manager Human Resources Services
Pula Steel & Casting Manufacturers (Subsidiary of BCL) 2011 - 03
2012 - 05
Human Resources Practitioner
Boteti Mine (Lucara)
2008 - 05
2011 - 02
Human Resources Administrator
Diamond Trading Company Botswana (DTCB)
Training Attended
Trainer for various Administrative courses.
Admin & International Affairs Administrator for
my church.
Mr Peter Mbada
Managing Director
Multotec International Africa
Letlhakane
Cell: +267-**-***-***
Email: ******@********.***
Dr Philimon Tebogo Motlhagodi
President
OAIC Botswana
Gaborone
Cell: +267-**-***-***
Email: ************@*****.***
Professor Kakanyo Botoka
Founder
Holy Cross Embassy
Radisele
Cell: +267-**-***-***
Email: **.******@*****.***
Maintained time and attendance records for payroll purposes. Developed and implemented corporate policies and relevant documentation.
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Duties and responsibilities included:
Overseeing the HR function within the business unit. Managing the recruitment and selection process for all new employees and contract staff.
Providing consultation to management on employee relations issues and managing all disciplinary issues within the company.
Managing all redundancy situations, including calculations, financial guidance, and communications to affected employees.
Managing Health and Safety for the entire site, including conducting risk assessments, audits, and revisions of policies and procedures. Engaging with consultants on an adhoc basis.
Collaborating with management and employees to address grievance issues within the company.
Working closely with senior management to identify, develop, and implement training and development programs in line with business objectives. Providing senior management and other stakeholders with various types of employee reports, including attrition, absence, compensation, annual leave, overtime costs, and headcount.
Managing the full recruitment process, including interviewing, reference checking, making offers to candidates, and driving and delivering induction training. Developing and delivering the employee induction program. 2001 - 06
2008 - 04
Human Resources Officer
Debswana Diamond Company (Orapa & Head Office)
2023 - 02 Doctor of Philosophy in Theology
Team Impact Christian University
2021 Masters Degree in Theology
Azusa Academy of Excellence
2013 Bachelor of Commerce Degree in Human Resources & Industrial Relations
Botswana Open University
2005 Post Graduate Diploma in Human Resources Management North West University
1998 Certificate in Archives & Records Management
University of Botswana
Hobbies and Interests
Referees
Education
Contact this candidate