Ms. Pamela Yvette Ferreira
Stockton, Ca 95209
Mobile: 209-***-****
Email: ********@*****.***
Summary
Hard working employee, Team player. Good communication, written and oral skills. Fast learner. I have 35 years of customer service. Looking for Part-Time positions.
Work History
Administrative Assistant- 8/2023 – Present
Hammer Lane Village Apartments- Stockton, Ca 95210
* Respond to all requests made by corporate office in a timely manner (within 24 hours).
* Assist Property Manager in preparing initial and follow-up correspondence on all matters relating to
property managed.
* Maintain records in a timely, accurate and organized manner.
* Assist Property Manager to prepare reports and respond to requests for information in a timely
manner.
* Prepare plans and provide for implementation of special administrative projects.
* Provide support to Property Manager on miscellaneous projects as needed.
* Cooperate with municipal and community agencies.
* Assist Property Manager in maintaining strong community relations by positive public relations and
projecting a strong image of the building and its residents.
*Collect rent from Residents in a timely manner.
*Submit work orders from Residents in a timely manner.
* Assist Property Manager with the processing of all forms of tenant recertification, including
verification, certification, annual and interim-recertification and maintain leases as needed.
* Abide by all HUD management, 4350 & LIHTEC guidelines.
* Attend work with regularity and punctuality and recognize that attendance is an essential duty and
responsibility of this position.
* Carry out policies related to specific tasks assigned by Property Manager, Property Supervisor and
Director.
* Respond appropriately to all actions that involve or influence properties managed.
* Remain accountable to the Property Manager, Property Supervisors, Director, Owners, governing
agencies and state.
* Perform other related duties as assigned.
Medical Records Assistant -5/2023 – 7/2023
Creekside Center-Stockton, Ca 95209
*Collects charts, assembles them in proper order and inspects them for completion.
*Scans and indexes documents, Prepare records for shipping
*Communicates nursing documentation deficiencies to clinical management
*Completes medical record thinning and filing on a regular basis.
*Files active and inactive records in accordance with established policies.
*Scans records into EMR, *Monitors fax
*Audits records for accuracy and completeness. Completes Nursing Audits
*Performs analysis of Patient Health Records for accuracy, completeness and appropriate signatures
*Answer incoming calls in a professional manner takes messages or transfers to appropriate staff
*Adheres to all regulations regarding HIPAA and PHI
Substitute Clerk Typist- 3/2023-5/2023
Lodi Unified School District-Lodi, Ca 95240
*Types and performs clerical duties.
*Inputs a variety of records and information into computer system.
*Answers telephone, greets students and provide routine information and direct inquires to appropriate
person or office.
* Makes phone calls to request or provide information as directed.
*Assist in maintaining records for an assigned program.
* Operate a variety of office machines such as computer terminal, typewriter, calculator, fax machine
and duplicating machines.
Lead Legal Case Assistant 9/2007-7/2019 (Retired)
Social Security Administration/Office of Disability Adjudication and Review Stockton, Ca 95219
*Analyzed claim files
*Trainer for all employees on new policy, procedures and new software.
*Request Medical records from various sources
*Scan documents into Electronic Medical Records of Claimant. Verify completeness of scanned
documents.
*Bookmark and index Electronic Medical Records.
*Fax documents into Electronic Medical Records of Claimants
*Copy and mail electronic records to Attorneys, Claimants, Vocational and Medical Experts by paper
copy or burn CD’s.
*Prepare case analysis of cases for ALJ Judge.
*Back-up receptionist operating multi-line phone system.
*Schedule hearings for Judge
*Inform Attorneys, Doctors, Decision Writers and Claimants regarding the status of cases.
*Prepare progress reports for Management.
*Update hearings and request documents needed after hearings for ALJ.