HR Coordinator with Operations & Admin Expertise

Dennis Mendoza

Clifton, NJ ***** E: ************@*****.*** C: 862-***-****

CAREER SUMMARY

Effective professional with over 10 years of experience in customer service, administrative support, and team coordination. Skilled in managing HR operations, delivering high standards of service, and supporting organizational goals. Reliable and proactive with strong problem-solving abilities and a focus on optimizing processes.

EXPERIENCE

Cibo Vita Totowa, NJ October 2020 – Present

HR Coordinator

● Facilitate the full-cycle recruitment process including screening resumes, scheduling interviews, conducting background checks, and leading to new hire orientation programs

● Responsible for drafting offer letters, processing employment verifications, and other various internal communication

● Manage employee lifecycle events including enrollments, promotions, and terminations

● Foster strong relationships with management by providing guidance on recruitment strategies, performance counseling, policy interpretation, and implementation of company guidelines

● Maintain accurate employee records (personnel, medic, I-9 compliance, etc.) and ensure adherence with legal requirements and company policies

● Advice leadership on the best practices related to employee engagement, handling complaints, disciplinary actions, retention strategies, and dispute resolution

● Assist in updating and enforcing HR policies to promote a positive work environment

● Collaborate with the payroll department to ensure timely and accurate processing of payroll, attendance, and time-off requests

● Educate all employees on benefits programs, company policies, and procedures Cibo Vita Totowa, NJ March 2020 – October 2020

Production Manager

● Managed incoming orders, production operations, and sequences of manufacturing products

● Prioritized job assignments and orders under multiple tight deadlines

● Examined procedures and determined areas of improvement to save time, labor, and other costs

● Ensured that product quality and production efficiencies were met or exceed set standards

● Communicated daily with senior management to ensure fulfillment of operational goals

● Reviewed production and operating reports, correspondence, and other materials

● Supervised and trained staff of 25+ on machinery use while enforcing safety company protocols

● Coordinated schedules, lunch breaks, vacations, payroll, and other general office duties Wise Snacks Moonachie, NJ April 2019 – March 2020 E-Commerce & Production Supervisor

● In charge of managing and facilitating orders from Amazon and other independent clients

● Oversaw and kept track of company inventory/products worth of $750K+

● Supervised and trained staff of 20+ employees to ensure daily goals were met

● Scheduled pick up orders and driving routes for 50+ drivers

● Communicated with District Managers and higher ups to execute excellent customer service SKILLS

● Able to build and strengthen relationships with clients, business owners, and partners

● Detailed oriented with ability to prioritize and handle numerous tasks efficiently

● Able to represent company with a professional appearance and manner

● Computer: Microsoft Office including Word, Excel, and PowerPoint

● Language: English and Spanish native fluency

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