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Dynamic General Manager with Sales Growth Expertise

Location:
Killeen, TX
Posted:
December 28, 2025

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Resume:

QUARTESHA MILLIGAN

**********@*****.*** 254-***-**** 2209 Barry Dr Killeen Tx

SUMMARY

Dynamic General Manager with a proven track record at Papa Johns, excelling in

branding and customer relationship management. Expert in boosting sales through

innovative advertising campaigns while fostering a collaborative team environment.

Adept at talent recruitment and retention, ensuring optimal operations and

exceptional service delivery. Passionate about driving growth and enhancing

customer experiences.

NOVEMBER 2022-MARCH 2025

WORK General Manager

EXPERIENCE

Papa Johns Killeen, TX

- Led teams by example to deliver exceptional standard of work.

-Handled conflict resolution among team members, promoting healthy work environment.

-Structured internal operations and outlined policies and procedures.

-Mentored employees, providing guidance on career development and personal growth.

-Fostered positive relationships with clients, vendors, and staff members

-Prepared team schedules with focus on maintaining optimal employee coverage for business needs.

-Boosted sales through successful advertising campaigns.

MARCH 2018-FEBRUARY 2022

Inventory Scanner

RGIS Killeen, TX

-Interacted with external auditors during annual audits or reviews.

-Analyzed accounting records for accuracy and completeness.

-Evaluated internal controls and processes for efficiency and effectiveness.

-Kept inventory records updated and prepared standard reports for management review.

-Confirmed merchandise location met storage requirements.

-Developed and recommended strategies to improve inventory processes.

-Kept warehouse and work areas organized, clean, and free from hazards.

EDUCATION Hs Diploma Aug 2010 - June 2013

Taylor High School

KEY SKILLS -SCHEDULE MASTERY .-ADVERTISING AND MARKETING

-CALL CENTER PROCEDURES -SALES

-BUDGET ALLOCATION

-EMAIL MANAGEMENT

-KEY HOLDER EXPERIENCE

-RETAIL SALES CUSTOMER SERVICE

-MULTITASKING AND ORGANIZATION

-MICROSOFT POWERPOINT

-ORDER PROCESSING

-CUSTOMER RELATIONSHIP MANAGEMENT

-OPENING AND CLOSING ACCOUNTS

-CUSTOMER RELATIONSHIP MANAGEMENT .

-ANALYTICAL SKILLS

-SCHEDULING

-CUSTOMER SERVICE

-RETENTION

-VERBAL AND WRITTEN COMMUNICATION

-PRODUCT KNOWLEDGE



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