QUARTESHA MILLIGAN
**********@*****.*** 254-***-**** 2209 Barry Dr Killeen Tx
SUMMARY
Dynamic General Manager with a proven track record at Papa Johns, excelling in
branding and customer relationship management. Expert in boosting sales through
innovative advertising campaigns while fostering a collaborative team environment.
Adept at talent recruitment and retention, ensuring optimal operations and
exceptional service delivery. Passionate about driving growth and enhancing
customer experiences.
NOVEMBER 2022-MARCH 2025
WORK General Manager
EXPERIENCE
Papa Johns Killeen, TX
- Led teams by example to deliver exceptional standard of work.
-Handled conflict resolution among team members, promoting healthy work environment.
-Structured internal operations and outlined policies and procedures.
-Mentored employees, providing guidance on career development and personal growth.
-Fostered positive relationships with clients, vendors, and staff members
-Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
-Boosted sales through successful advertising campaigns.
MARCH 2018-FEBRUARY 2022
Inventory Scanner
RGIS Killeen, TX
-Interacted with external auditors during annual audits or reviews.
-Analyzed accounting records for accuracy and completeness.
-Evaluated internal controls and processes for efficiency and effectiveness.
-Kept inventory records updated and prepared standard reports for management review.
-Confirmed merchandise location met storage requirements.
-Developed and recommended strategies to improve inventory processes.
-Kept warehouse and work areas organized, clean, and free from hazards.
EDUCATION Hs Diploma Aug 2010 - June 2013
Taylor High School
KEY SKILLS -SCHEDULE MASTERY .-ADVERTISING AND MARKETING
-CALL CENTER PROCEDURES -SALES
-BUDGET ALLOCATION
-EMAIL MANAGEMENT
-KEY HOLDER EXPERIENCE
-RETAIL SALES CUSTOMER SERVICE
-MULTITASKING AND ORGANIZATION
-MICROSOFT POWERPOINT
-ORDER PROCESSING
-CUSTOMER RELATIONSHIP MANAGEMENT
-OPENING AND CLOSING ACCOUNTS
-CUSTOMER RELATIONSHIP MANAGEMENT .
-ANALYTICAL SKILLS
-SCHEDULING
-CUSTOMER SERVICE
-RETENTION
-VERBAL AND WRITTEN COMMUNICATION
-PRODUCT KNOWLEDGE