Retail Customer Service Professional in Training
Resume:
Aiyana Brown
Madison, WI
*************@*****.***
Crew Member, McDonalds
September 2020-June 2021
●Assisted customers as needed
●Provided an enjoyable & safe dining experience
●Worked the counter
●Cleaned the dining room & restocked supplies
Sales Associate, Old Navy
October 2021-April 2022
●Maintained store area clean & organized
●Offered information to customers on current merchandise store promotions & events
●Connected with customers to ensure they have a positive experience
Sales Floor Associate, Forever 21
June 2022-July 2022
●Assisted in daily recovery
●Maintained sales floor and fitting rooms
●Delivered exceptional customer service to customers
Customer Service Associate, Walgreens
December 2023– Present
●Adept with cash registers
●Managing in-store pick up and online shopping needs with customer orders
●Working collaboratively in a fast paced retail environment
●Engage with the customers by greeting them and offering assistance with products as well as services
●Resolve customer issues and answer questions to ensure a positive experience
●Experiencing in Walgreens policies/ procedures including accepting and processing coupons
●Providing a welcoming, positive customer experience while entering sales at front cash registers
Agrace Hospice Career Pathways, Urban League of Greater Madison 09/2023
High School Diploma, WIVA June 2023
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