Flexible Customer Service & Cleaning Professional
Resume:
Keturah Taylor
Poinciana, FL *****
*********@******.***
Professional Summary
• FAST-PACED LEARNING
• 5+YEARS-EXPERIENCED CUSTOMER SERVICE
• 4 YEARS - EXPERIENCED HOUSEKEEPING AID
• 1 YEAR - EXPERIENCED LAUNDRY
Authorized to work in the US for any employer
Work Experience
UPS Driver Helper (Seasonal)
UPS-Poinciana, FL
November 2024 to January 2025
• Unloaded small and heavy items from truck
• Delivered items using dolly
• Used smart phone to help direct
Housekeeping/Laundry
Lake Montgomery Nursing & Rehabilitation Center-Lake City, FL May 2021 to March 2024
• Maintained a very clean and tidiness of residents rooms, ensuring a comfortable and welcoming environment
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors,
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department or my manager for prompt resolution
Cashier/Sales Associate/Customer Service
Winn Dixie-Lake City, FL
June 2019 to January 2021
• employee of the week !
• Resolving issues correctly under pressure
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes, while maintaining accuracy and speed
• Maintained a clean and organized work area, including cleaning registers, countertops, and etc around the checkout lane .
Education
High school diploma
Columbia High School-Lake City, FL
August 2019 to May 2022
High school diploma or GED
Commercial Driver's License (CDL)
Class C
Expires: January 2031
State: FL
Skills
• Stocking
• Residential cleaning
• Restaurant experience
• Grocery store
• Food service
• Laundry
• Delivery driver experience (1 year)
• Hotel experience
• Customer service (6 years)
• Attention to detail
• Retail sales
• Cash handling
• Phone etiquette
• Time management
• Housekeeping
Languages
• English
Certifications and Licenses
Driver's License
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