Dedicated Lead Dental Assistant with Patient Care Focus

KA

KRISTI AMARO

***********@*****.*** 903-***-**** Durant, OK 74701 WWW: Bold Profile

Dedicated Lead Dental Assistant with expertise in patient management, infection control, and customer service. Proven track record in supporting dental teams and enhancing patient experiences. Patient management

Dental software

X-ray analysis

Infection control

Supply inventory

Customer service

Time management

Problem solving

Training and mentoring

Administrative support

Claims processing

Patient charting

Dental appliance fabrication

Oral surgery

Equipment sterilization

Appointment scheduling

Dental office administration

Instrument preparation

Exam room setups

Disinfecting rooms and equipment

Patient education and counseling

Patient intake procedures

Preventative care

Restorative dentistry

Nitrous oxide administration

Insurance billing

Patient assessments

Medical billing and coding

Dentrix proficiency

Dental software proficiency

Restorative procedures

Infection control proficiency

Indirect patient care

Sealant application

Dental impression specialist

Endodontic procedures

Oral surgery assistance

Sterilization techniques

Radiographic proficiency

Dental radiography

Electronic charting

Treatment delivery

Four-handed procedures

Impression taking

Special needs care

Insurance claims

Scheduling appointments

Insurance coordination

Orthodontic support

Records management

Digital X-ray expertise

Radiography

Emergency response preparedness

Surgical setup

Cross-training capabilities

Taking X-rays

Country Roads Family Dental Sherman,

TX

Lead Dental Assistant

12/2018 - Current

Assisted dentists during examinations and procedures to ensure patient comfort.

Prepared treatment rooms by sterilizing instruments and organizing supplies.

Managed patient records and appointments using dental practice management software.

Provided support to the dental team by maintaining clean workspaces and equipment.

Summary

Skills

Experience

Communicated with patients to gather medical history and address concerns.

Monitored inventory levels of dental supplies and reported shortages to management.

Coordinated with insurance providers for patient eligibility verification and claims processing.

Assisted in the training of new dental assistants by providing guidance on protocols and processes.

Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures. Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.

Performed administrative tasks such as scheduling appointments and managing patient records.

Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated. Prepared injection syringes for use in various dental procedures according to protocol standards.

Maintained patient charts, including medical histories, medications, and allergies.

Served as a liaison between the dentist's office and insurance companies for verifying coverage information.

Actively participated in team meetings to discuss workflow strategies for improving productivity.

Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.

Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.

Managed incoming calls from patients regarding appointments or inquiries about services offered.

Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.

Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.

Explained dental services and payment plans to help patients make informed decisions.

Educated patients on treatment procedures and post-procedure home care. Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work. Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.

Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

Cleaned and polished removable dentures, brackets, wires and other appliances.

Gathered and documented patient medical and dental histories and vital signs.

Prepared bills and completed insurance forms using system software. Updated patient records with new data and treatment information. Assisted dentist during examination by retracting patient's tongue and cheeks.

Gave patients desensitizing agents to prepare for anesthetic administration. Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.

Walmart Denison, TX

Pharmacy Technician

07/2005 - 03/2010

Verified prescription accuracy and ensured proper medication dispensing. Assisted customers with medication inquiries and provided product information.

Maintained inventory levels and organized pharmaceutical supplies efficiently.

Educated customers on medication usage, side effects, and storage requirements.

Operated pharmacy software for prescription management and record keeping.

Adhered to safety protocols and ensured compliance with regulatory standards.

Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system. Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Managed filing of prescriptions, both electronically and manually. Restocked shelves with new supplies of medications as needed. Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Collin County Community College Plano, TX

RDA in Dental

10/2007

Data Entry

RDA

Pharmacy Tech

Education and Training

Certifications & Licenses

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