Ramona Frye
Indio, CA 619-***-****
Email: ***********@*****.***
Career Objective
My career objective is to continue to utilize my years of experience in customer service, marketing, clerical management, and Behavior Tech training to provide high quality services to companies of all sizes. Continue my ITT Technical education at Calbright College to enable me to increase my income while keeping up with a growing field that will be needed for decades to come.
Amergis Health care/ Behavior Tech/Classroom Aid/ Substitute/ 2024 - Present
• Paired with Special needs students to reduce mal-adaptive behaviors
• Collected data to input in a daily goal plan for improved behavior for students
• Assisted lead teacher with special needs students by working as a behavior Tech and classroom aid to help keep students focused on daily lesson plans.
• Supervised and transported special needs students on campus outings.
ABS Kids /Behavior Technician 2023 to 2024
• Paired with Autistic kids by utilizing behavioral modification strategies in a fun learning environment.
• Collected behavior modification data documenting achievements and challenges.
• Developed new strategies that assisted in dealing with and improving mal-adaptive behaviors.
• Created and submitted reports on students daily and weekly progress to Behavior Analyst.
Club Demonstration Services/Product Promotion Representative 2022 - 2023
• Set up a display cart for promoting and marketing various food products
• Engaged with club members by letting them know the benefits and savings of promotional products,
• Collected and recorded sales data of how much product sold due to product sample distribution,
• Sanitized and cleaned cart at the end of the day. Submitted all remaining samples to supervisor at end of shift.
In Home Support Services/In home support Provider/ 2010 - 2021
• Provided daily hygiene assistance to a person with developmental disabilities. Prepared nutritional meals for client daily.
• Provided laundry services, housekeeping assistance and trained client in cleaning commonly used areas.
• Transported client to school, doctor appointments, grocery store and recreational activities.
• Managed and assisted client in basic money management
• Assisted client in taking doctor required medication daily.
• San Diego Unified School District/Enrollment Clerk / 2008 – 2009
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• Collected and processed required documents for student enrollment
• In charge of collecting and reporting students tardies and absence daily.
• Front counters duties including engaging with students, parents and teachers by providing vital information on various school policies and daily events.
• Utilized typing, data entry and reception skills as part of assisting with office operations.
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• Grossmont Community College Library/Multi-Media Specialist / 2003 - 2004 In charge of collecting multimedia materials by checking them in and out of library data system.
• Utilized the Dewey Decimal and Library of Congress filing system to file various multi-media documents on shelves in a college library environment.
• Researched and collected multi-media materials requested by students, library professionals and teachers.
• Provided customer service support by providing vital information requested by students and teachers on various events and policies of the college library system.
• Created and submitted weekly and monthly reports on lost and unreturned items over due to supervisor.
Education
Calbright College/ 2024 to Present ITT Tech Certification course a
Los Angeles City College/Major: Graphic Art / 1981 -1982
San Diego Real Estate Practice Course/ Real Estate Practice/ 2003 - 2004
Stratford Career Institute/ Creative Writing/ 2013 - 2015
Skills & abilities
• Creative Writing
• Sales marketing and promotion
• Record Keeping and Research
• Organizational skills and time management
• Business development and creation
• ITT Tech/Trouble shooting skills/Expansion Tools installation