Office Administrator & Accounting Clerk with 30+ Years Experience

Continued…

Arlene J. Johnson

Mesa, AZ ***** • ******.*.***********@*****.*** • 602-***-****

Office Administrator and Accounting Clerk

Dedicated and proficient office management professional with extensive experience in finance and accounting operations.

● Proven record of rendering accurate and compliant payments, invoices, and contracts.

● Driven, entrepreneurial approach to streamlining processes and negotiating with vendors.

● Supportive team member who rises to new challenges and achieves results through diligence and integrity.

● Exceeds objectives with excellent communication and problem-solving skills. Professional Experience

Best Appliance Service AZ (formerly Goldwing Appliance Service) Accounts Payable Clerk June 2020 to November 2025

Provided timely service in inputting daily invoices and credit memos. Check cutting for customer refunds, one off payments to different services, employee reimbursements and vendor payments. Setting up of ACH payments for vendors. Monthly reconciliation of vendor statements. Accomplishments:

Selected Contributions:

● Uncovered nearly $1.5m in overdue credits; applied to account to trigger savings.

● Resolved disputed invoices, cleaned up records and recovered income to company.

● Set up of new accounting software that was implemented. Elevation Solar – Chandler, AZ

Logistics and Procurement Coordinator, June 2019 to May 2020 Provide timely services of coordinating the logistics of daily installations for customers. Keeping track of daily deliveries and troubleshooting delayed deliveries. Procuring equipment to support our in-house techs and installers. Keeping track of inventory receiving and outgoing. Working closely with the Scheduling team, Field Operations Manager and Director. In putting of daily POs, working closely with the Accounting team with insuring invoices are accurate. Keeping track of and updating pricing in QuickBooks. Accounting Principles – Mesa, AZ

Contracted Office Clerk, February 2019 to June 2020 Provide full-service office administrative services on as-needed basis. Deliver punctual and professional service in accounting, filing, inventory, and other operational functions. Platinum Home Warranty – Scottsdale, AZ

Accounts Receivable Clerk, July 2018 to February 2019 Arlene J. Johnson ••• Page 2

Provide timely service for entering customer invoices into database. Reconciled warranty and customer job invoices plus reconciled credit card transactions daily. Research of unpaid invoices from old accounting system to new system. Collected outstanding invoices. Interacted with customers by collecting outstanding balances, sending copies of paid invoices to customer and redirected phone calls to the proper department. Andeavor (Formerly Western Refinery) – Mesa, AZ

Accounts Payable, Contractor March 2018 to May 2018 Deliver timely processing of 150-200 invoices per day. Research invoices not paid by automatic generation, track pending invoices. Enter invoices into software after documentation. Arizona Glove & Safety dba AGS Safety & Supply – Tempe, AZ Accounts Payable Clerk, May 2016-January 2018

Reconciled inventory against invoices and receipts, audited credit card expenses and mileage reports. Collaborated with vendors on inventory, orders, and rebates. Maintained hard copy and electronic files. Verified and tracked employee hours. Liaised with Controller on problem accounts and escalated situations. Selected Contributions:

● Uncovered nearly $20K in overdue credits; applied to account to trigger savings.

● Resolved disputed invoices, cleaned up records and recovered income to company. Arizona Golf Resort– Tempe, AZ

Accounts Payable Clerk, September 2015-March 2016

Maintained Accounts Receivable and Payable, superintendent Payroll. Cut checks for supplies and laborers. Researched and resolved payment and invoice issues. Created daily, overtime, ad weekly summary reports for controllers and owner. Acted as point of contact for banks and for customers. Selected Contributions:

● Implemented updated employee reporting system to ensure correct recording of hours worked. Guthrie Mainstream LLC – Mesa, AZ

In Home Provider, November 2010-March 2017

Provided instruction, self-help techniques, and social skills for adults and children with special needs. Assisted individuals with daily living tasks; made notes and assembled reports. Worked closely with primary caregivers and provided them respite. Assisted primary caregivers in devising a budget and learning additional parenting skills.

Additional Professional Experience Includes work with Coester Care Therapies, All in the Family LLC, and Rise Inc.

Certifications and Education

ccCNA

46 credit hours in Accounting, Chandler Gilbert Community College

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