Data Entry Specialist with 8+ Years Remote Experience

ARDJAN DUSHI, Data Entry Specialist

Garfield, ***26, NJ, +1-973-***-****, *.*******@*****.***

SUMMARY Detail-oriented Data Entry Specialist with over 8 years of experience in data management and customer service. Proficient in MS Word, Excel, Google Sheets, and specialized data entry software. Demonstrated exceptional typing speed and accuracy, contributing to a 20% increase in productivity in previous roles. Strong background in maintaining detailed records and ensuring compliance with operational standards. Eager to leverage skills in a dynamic environment to enhance data-focused processes and support organizational goals.

WORK EXPERIENCE

01/2024 – 03/2025 Data Entry Clerk (Remote), Solid Foundation New York, USA Accurately typed and entered data into word processing applications, spreadsheets, and specialized software.

Demonstrated proficiency in MS Word, MS Excel, Google Sheets, and Smart Sheet for data entry tasks.

Meticulously focused on details and accuracy.

Executed efficient fast typing skills to enhance productivity. 06/2017 – 09/2023 Customer Service Associate and Cashier, BJ’s Wholesale Club, Inc.

Paramus, USA

Delivered exceptional customer service by promptly addressing customer needs and queries.

Responded to incoming phone calls and engaged with customers face-to- face and via email.

Facilitated returns and processed cash refunds seamlessly. Assisted customers in locating items throughout the store. Efficiently scanned items and processed payments.

04/2017 – 06/2017 Front Desk Clerk, Crowne Plazza Hotel SaddleBrook, USA Greeted guests and patrons upon their arrival, ensuring a welcoming atmosphere.

Managed the registration process effectively for incoming guests. Handled guest check-ins and check-outs with efficiency. Operated the hotel switchboard, took calls, provided information, and transferred calls as necessary.

Took reservations via telephone, email, and in-person interactions. Addressed guest inquiries and referred them to appropriate departments for resolution of complaints and suggestions.

Computed bills and processed payments accurately for guest transactions. Balanced cash at the end of each shift and generated reports to assist the following shift.

10/2015 – 04/2017 Sales Associate and Customer Service, Walmart Stores, Inc.

Saddlebrook, USA

Provided excellent customer service by promptly addressing customer inquiries and calls.

Maintained comprehensive knowledge of all store sections and products. Ensured merchandise was properly labeled and priced for customer convenience.

Replenished stock from the warehouse to maintain inventory levels. Secured all displays to enhance safety and compliance with regulations. 03/2013 – 05/2015 Country Manager, DIWI Germany GmbH, Branch Albania Tirana, Albania Oversaw local staff and managed the execution of projects and sales initiatives.

Ensured compliance with local laws and regulations by the company. Liaised with senior leadership, potential clients, and local authorities to foster relationships.

Implemented effective financial controls to maintain organizational integrity. Represented the organization in high-level meetings to promote business interests.

Maintained accurate financial records and bank accounts in preparation for monthly petty cash statements in both local and foreign currencies. Assisted headquarters in Essen and collaborated with directors and experts on duty in the capital.

Provided translation and interpretation services for expatriate staff between English and Albanian.

10/2010 – 02/2013 Office & Country Manager and Interpreter, DIWI Albania Shpk

Tirana, Albania

Managed local staff and oversaw projects and sales operations. Ensured adherence to local laws and regulations by the company. Liaised with management at the main office, providing comprehensive reports on activities.

Enforced proper financial controls within the organization. Represented the organization in meetings, promoting business objectives. Maintained financial records and bank accounts, preparing monthly petty cash statements in local and foreign currencies.

Assisted the Head Office in Essen with activities and reports related to operations in the capital.

Executed interpretation and translation tasks for expatriate staff between English and Albanian.

09/2006 – 06/2010 English Language Teacher (as a Second Language), Dituria Middle and High-School

Tirana, Albania

Prepared, planned, and delivered engaging lessons tailored to students’ needs.

Developed classroom and course materials to enhance the educational experience.

Assigned homework and assessments to evaluate student progress. Conducted grading of student assessments to provide feedback on academic performance.

Formulated lesson plans and teaching methods focused on teaching English as a second language.

Cultivated a supportive and positive classroom environment to encourage learning.

Maintained accurate records of student attendance and grades for reporting purposes.

Communicated with parents regarding student progress and development. 09/2002 – 09/2006 Office Manager, DIWI Consultant International GmbH Tirana, Albania Spearheaded management of DIWI projects in Albania, ensuring timely delivery and execution.

Assisted the Resident Engineer in accurately measuring quantities of materials on-site.

Prepared Contractor’s Certificates, time sheets, and reports, ensuring compliance with project specifications.

Translated documents from English into Albanian and vice versa, facilitating effective communication.

Kept detailed financial records and accounts in preparation for monthly petty cash statements in local and foreign currencies. 03/1999 – 08/2002 Office Manager and Interpreter and Translator, JV DIWI Consult. Inter / Gruppo Internazionale di Consulenza

(GICO)

Lushnja, Albania

Assisted the project with Annual Reports for the construction of North- South and East-West corridors to ensure accurate documentation. Supervised and aided in the preparation of all time sheets and daily reports for efficient project tracking.

Drafted correspondence for public relations with local authorities to maintain strong community relations.

Provided interpretation for expatriate staff and translated documents between English and Albanian, ensuring understanding across cultures. 09/1987 – 02/1999 ESL Teacher and Foreign Languages Specialist, Department of Education of Lushnja District

Lushnja, Albania

Planned, prepared, and delivered comprehensive lessons in foreign languages.

Prepared engaging presentations and teaching materials such as slides, handouts, tables, and short videos.

Assigned homework and assessments to gauge student comprehension. Graded student assessments to provide constructive feedback. Informed parents about their children’s progress and achievements. Monitored the implementation of foreign languages state curricula and prepared reports on compliance;

Trained and organized seminars for foreign language teachers, enhancing professional development.

EDUCATION

09/2004 – 06/2006 Kristal University, Tirana, Albania Business Management (Bachelor's degree)

Tirana, ALBANIA

1983 – 1987 Tirana State University

Bachelor of Arts, English Language Teaching as a Foreign Language

Tirana, Albania

SKILLS Translation Smartsheet

Public Relations Word Processing

Typing Interpretation

Business Management Classroom Management

Communication Interpersonal Skills

Organizational Skills Multitask

LANGUAGES English (Fluent) Albanian (Fluent)

Italian (Intermediate)

CERTIFICATES English Language Teaching Certification

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