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Administrative Assistant with Quick Learning Ability

Location:
Baltimore, MD, 21202
Salary:
18
Posted:
December 23, 2025

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Resume:

Vanessa Thomas-Gray

*** ***** ******* **., ***. *07

Baltimore, MD 21201

443-***-****

*******************@*****.***

Objective: To obtain a position that will afford the opportunity to grow and learn while utilizing the professional skills I've already retained through various work experiences.

Skills:

Microsoft Word/excel

Data Entry

Multi-Line Telephone

Basic Office Equipment

File management

Experience:

State of Maryland/State Highway Administration

November 2022 – November 2025

Title: Administrative Assistant

Duties: Answer phones, Maintain filing system for EER (Employer Employee Relations Unit), & ESD Unit (Employee Services Division), Maintain employee Active, Inactive & Medical files, also Maintain the employee file room, Answer phones, and other assigned duties at Maryland Department of Transportation/Maryland State Highway Administration.

Reason for Leaving: Contract Ended

Intrastaff, LLC – Temporary Contractor for Bayview Medical Center

January 2022 – April 2022

Title: Nursing Unit Secretary

Duties: Update patient movement in Epic data base system, assist nurses as necessary with any clerical duties.

Reason for Leaving: Contract Ended

LPR International – Temporary Agency

August 2021 – October 2021

Title: Administrative Assistant

Duties: Type reports for inspectors as needed, filing

Reason for Leaving: Contract Ended

Robert Half, Inc. – Temporary Agency

April 2021- August 2021

Title: Administrative Assistant

Duties: Data Entry of required information from EOB statements (explanation of benefits) into computer data base.

Reason for Leaving: Better job opportunity & more pay

Zdaas, LLC – Temporary Agency

October 2020- February 2021

Title: Administrative Assistant

Duties: Answer phones in a timely manner and assist customers with the application process to apply for assistance for the Home Energy Program through the Mayor’s Office during Covid-19 pandemic. Update Information necessary in computer data base.

Reason for Leaving: Personal

Athena Consulting, LLC - Temporary Agency

June 2018 - March 2020

Title: Administrative Assistant

Duties: Various clerical functions for the Agreements Division at the Maryland Department of Transportation/State Highway Administration

Data Entry

Answer Telephones

Scanning & Copying Documents

Maintain Filing System

Reason for Leaving: Covid-19 pandemic.

State of Maryland Board of Pharmacy

September 2010 - September 2017

Title: Compliance Investigator

Duties: Investigated allegations against Pharmacists, Pharmacies, Pharmacy Technicians, and Pharmacy Interns

Data Entry

Answer Telephone and respond to consumer inquiries regarding complaints

Open and distribute office mail

Track complaint process using data base

Prepare Investigative file for presentation at monthly Disciplinary and Board meetings.

Prepare Agenda and Minutes before and after monthly Disciplinary and Board meetings.

Follow through with Board Decisions and Directives

Maintain office filing system

Reason for Leaving: Retired State Service

State of Maryland Board of Pharmacy

March 2006 - September 2010

Title: Compliance Secretary

Duties:

Answer office telephones and direct calls appropriately

Open and distribute office mail

Prepare initial investigative files

Scanning and Copying documents

Prepare Agenda and Minutes before and after monthly Disciplinary and Board meetings.

Reason for Leaving: Promotion

References furnished upon request



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