Front/Back Office Professional with Healthcare Focus
Resume:
SUMMARY
SKILLS
EXPERIENCE
JEANNIE
HILLEARY
**********@*****.***
Lima, Ohio 45801
To benefit an organization that can use an enthusiastic professional with strong communication and organizational skills.
• Patient billing
• Insurance verification
• Medical coding
• Radiology pre-certification
• Inventory management
• Customer relationship management
• Compliance documentation
• Appointment scheduling
• Conflict resolution
• Effective communication
• Attention to detail
• Problem solving
• Time management
• Team collaboration
FRONT/BACK OFFICE STAFF 01/2005 to Current
Foot & Ankle Centers of Ohio - Lima, USA
Entering and updating patient information, verify insurance coverage, pre-certifications of radiology exams, coding and input of encounter sheets, computerized billing and balance daily charges and receipts.
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• Referrals to other physicians, schedule tests and physical therapy. Taking and developing of x-rays, stocking rooms, sterilizing of instruments and dressing packs using autoclave, drawing up injections and helping the doctors with post op patients.
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• Pre-authorizations for workers compensation and managed health care. CUSTOMER SERVICE REPRESENTATIVE 01/2005 to 08/2005 Stolly Insurance
Processed group health insurance renewals and sent new group applications to insurance companies for quotes.
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• Submitted and processed employee health claims to insurance companies. SHIPPING/RECEIVING CLERK 07/2004 to 01/2005
Engineered Plastic Products
• Input received inventory into computer system.
• Performed loading/unloading of trucks on a daily basis. Pulling orders for shipments, scan inventory and prepare paperwork for truck shipments.
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CUSTOMER RELATIONS MANAGER 06/1998 to 06/2004
Mike Pruitt Ford
• Liaison between dealership and Ford Engine Plant with their employee concerns. Chairperson of the dealership committee that handled the health insurance, 401K and employee handbook.
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ADMINISTRATIVE ASSISTANT 04/1997 to 06/1998
Ottawa Ford Mercury
Helped start up dealership co-owned by Mike Pruitt. Assisted with hiring new personnel and office procedures.
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• Administrative Assistant to the president of dealership. EDUCATION AND
TRAINING
CONTACT - PHONE
ACCTS. PAYABLE/ACCTS. REC. 10/1992 to 04/1997
Mike Pruitt Ford
• Handled all accounts receivable and accounts payable for the dealership.
• Setup and maintained the groups health insurance and 401K. TELLER 02/1987 to 03/1992
Bank One, NA
• Handled customer's deposits and withdrawal transactions.
• Balanced cash drawer and bank vault on daily basis.
• Prepared cash shipments for Brinks.
• Effective team player with strong interpersonal and communications skills.
• Proficient in MS Word, Excel, Power Point, Publisher, MISYS Tiger and Power chart.
• Willing to take on new challenges and responsibilities. cell, 419-***-****
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