Compassionate Human Services Administrative Specialist

Crystal Darity

Garner, NC ***** +1-919-***-**** **************@*****.***

Professional Summary

Compassionate individual with a Bachelor's Degree in Human Services. Experienced Administrative Assistant Specialist II with over 15 years of knowledge in data entry, accurately inputting, updating and maintaining data in digital databases or system. Skills in hospice respite care, providing emotional and practical support to patients and families. Committed to delivering organized, accurate, and compassionate service in fast-paced Healthcare and Human Services environments. Looking to leverage my background in Human Services, communication, and administrative operations to contribute strong understanding of client advocacy, organizational support and compassionate coordination. Authorized to work in the US for any employer

Work Experience

Administrative Assistant ll

North Carolina Department of Commerce Raleigh, NC July 2001 to September 2021

• Administer the unemployment insurance program in the state by delivering fast, reliable a high-quality service to claimants, while also collecting employer taxes and wage records

• Key large volumes of information from employer tax a d wage report with accuracy and attention to detail

• Verify and review all data for accuracy ensuring error-free entries

• Retrieve, balance, and batch checks daily to maintain accurate financial records

• Demonstrate strong teamwork and communicate skills to meet daily production goals Hospice Direct Patient Care worke. Amedysis Hospice Care, Garner, North Carolina 27529. November 2016-2018

• Support patients and their families through hospice, transitions offering and empathetic guidance

• Coordinated patient medical records

• Log daily visits

• Handle weekend calls to arrange delivery of patients medication and central supplies

• Provide compassionate support through prep meals, reading,therapeutic, engaging activities and light housekeeping

• Offering compassion respite care allowing family caregivers time to rest while maintaining

• Treat patients and family with courtesy, compassion, empathy, and respectly.

• Maintained accurate communication among nurses and care team while ensuring proper documentation of clinical records

• Supported patients and help establish treatment goals Education

Human Services (Bachelor's degree)

University of Phoenix

June 2010 to March 2013

Skills

Data Entry, Accounting,Communication Teamwork,Problem solving, Leadership, Customer service, Compassion, Empathy,Patience, Emotional support Microsoft Office Languages

English

Additional Information

Authorized to work in the US for any employer