Delivery Driver with Amazon DSP Experience

CURRICULUM VITAE

Aslam Usman Shaikh

DETAILS: -

Date of Birth : 25th October 1993

Contact No. : 469-***-****

Languages Known : English, Hindi and Marathi.

CAREER OBJECTIVE:

Secure position in a value driven company offering personal development opportunities based on performance and want to be among those selected few people who are known for their knowledge and their achievement. I believe no role is less challenging than the other, one must be agile in understanding the demands of each role and achieve more than what is expected.

KEY STRENGTH:

Good communication Skills (written and verbal).

Organize and work effectively as a team at various levels for effective conditions.

Ability to liaise effectively, think and articulate thoughts clearly for effective business correspondence.

A very flexible mindset that makes it easier to get acquainted with the new working conditions.

EDUCATION QUALIFICATION:

Passed H.S.C. From Maharashtra State Board in February 2012.

Passed S.S.C. From Maharashtra State Board in March 2010.

WORK EXPERIENCE:-

Client: Amazon DSP Aug 2023– Till Date

Job Title: Delivery driver

Job Description: As a Delivery driver at Amazon, we play a critical role in the operation of the company’s delivery network. An responsible for transporting and delivering packages to customers in a timely and efficient manner.

Responsibilities:

Transporting packages: Amazon delivery drivers are responsible for transporting packages from one location to another, often using a delivery vehicle such as a van or truck.

Loading and unloading packages: Amazon delivery drivers are also responsible for loading and unloading packages onto and off of their delivery vehicles. This may involve using tools such as hand trucks or dollies to move packages.

Delivering packages: Amazon delivery drivers are responsible for delivering packages to customers promptly and efficiently. This may involve navigating to the customer’s location using a GPS or map and following any specific delivery instructions provided by the customer.

Maintaining delivery vehicle: Amazon delivery drivers are responsible for maintaining their delivery vehicle in good working order. This may include tasks such as checking and maintaining the vehicle’s fluid levels, tires, and brakes and reporting any maintenance issues to the appropriate department.

Client: Consulate General of Italy April 2018 – March 2019

Job Title: Data entry analyst

Job Description: In my role as a Data Entry Analyst at the Consulate General of Italy's Visa Department, I meticulously handled and processed visa applications, ensuring accuracy and efficiency in managing sensitive information.

Responsibilities:

Accurately processing and entering data for visa applications, ensuring all information is current and correct.

Maintaining the confidentiality and security of applicants' personal and sensitive information.

Collaborating with consulate staff to streamline the visa application process, enhancing overall efficiency.

Regularly updating visa application status and records, ensuring timely communication with applicants and consulate officials.

Client: DHL EXPRESS INDIA PVT LTD Jan 2017 – March 2018

Job Title: Customer Care Representative

Description: In my role at DHL Express India Pvt Ltd, I excelled as a Customer Service Representative, where I provided exceptional support and service. I was responsible for addressing customer inquiries, resolving issues, and ensuring a smooth and efficient delivery process. My dedication to customer satisfaction and my ability to handle high-pressure situations were key to maintaining DHL's reputation for outstanding service.

Responsibilities:

Responding promptly and professionally to customer inquiries, providing accurate information regarding shipments, services, and delivery timelines.

Resolving customer issues and complaints efficiently, ensuring customer satisfaction and maintaining the company's high service standards.

Coordinating with various departments, including logistics and shipping, to ensure timely and accurate delivery of packages.

Keeping accurate records of customer interactions, transactions, comments, and complaints, and providing feedback to the management team for service improvements.

Client: OLACABS July 2013 – Dec 2015

Job Title: Customer Service Executive

Description: As a Customer Service Executive at OLACABS, I played a pivotal role in enhancing customer experiences. My responsibilities included addressing customer queries, providing solutions for travel-related issues, and ensuring a seamless booking and ride experience. My commitment to excellent service and effective problem-solving significantly contributed to maintaining OLACABS' reputation for customer satisfaction and reliability.

Responsibilities:

Responding promptly and professionally to customer inquiries, providing accurate information regarding shipments, services, and delivery timelines.

Resolving customer issues and complaints efficiently, ensuring customer satisfaction and maintaining the company's high service standards.

Coordinating with various departments, including logistics and shipping, to ensure timely and accurate delivery of packages.

Keeping accurate records of customer interactions, transactions, comments, and complaints, and providing feedback to the management team for service improvements.

STRENGTHS:-

Hard working, Self-Motivated, Ready to do any kind of work that suits my qualification and experience.

DECLARATION:-

I hereby certify that the particulars given by me are true and accurate by the best of my knowledge and furnished correctly.

Aslam Usman Shaikh

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